Symetra reviews

4.0

73% would recommend to a friend

(483 total reviews)

Margaret Meister

88% approve of CEO

82% positive business outlook

Symetra has an employee rating of 4.0 out of 5 stars, based on 483 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Symetra employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

483 reviews
1.0
May 8, 2013
Recommend
CEO approval
Business Outlook

Pros

Bellevue location is good but building infrastructure such as bathrooms and elevators needs improvement. Benefits and salaries are adequate.

Cons

Many experienced, conscientious, caring employees are leaving the company. This knowledge drain is verging on critical mass. Core business legacy systems in particular are impacted. Departing employees give feedback to HR but HR appears oblivious. During project meetings, management frequently resorts to intimidation and bullying. This discourages constructive questions and honest assessment of project status and issues. Management imposes unrealistic work load and inconsistent expectations. Employees are increasingly stressed and demoralized. They feel unappreciated. Management appears impervious to how much employee health and family lives are suffering. A once hospitable work environment feels increasingly dehumanizing.

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Symetra Response
13y
Thank you for sharing your feedback. We regularly review exit interview survey information, and the issues you raised have not been shared with us by other employees who’ve left the company recently. Without further details, it is difficult to address these issues and ensure that others do not have the same experience. We would welcome the opportunity to continue the conversation with you so that we can learn more about the instances of bullying or intimidation, which is not tolerated at Symetra. Please call me at 425-256-8100, press zero, and ask for Jennifer Sharp.
3.0
Jul 30, 2019

Good company. Not so great manager.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I enjoyed the company. They had very good values. And they taught me a lot about the industry. The ceo is very inspirational. And I felt like they treated their employees well. There was an orca pass provided and also it was close to a bus station.

Cons

My manager was not properly trained. She was not professional either. She micro manages so much. I felt like I couldn’t even going to the bathroom without her permission. She would complain about how she was very busy. But instead of working on work she would micro manage her employees. She defiantly has favorites and turns a blind eye to them. She put someone in charge of training me, then was upset that I wasn’t trained how she wanted me to be trained. They were not on the same page.

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Symetra Response
6y
Thank you for your very balanced feedback. No matter how great a company is; it’s the relationship with the manager that has the most influence on an employee’s experience. I hope you spoke up in your exit interview or to another manager about your experience so that the issues can be addressed to ensure other employees do not have a similar experience. We want to help ensure that managers are constantly enhancing their skills, including effective delegation, prioritization, developing their team and recognizing the positive contributions of their team members.
4.0
Jun 24, 2019
Recommend
CEO approval
Business Outlook

Pros

Good company that does seem to try and do right by their employees and community.

Cons

Some managers show a clear amount of favoritism to some employees and this leads to coddling and unearned promotions while other managers turn the other cheek.

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Symetra Response
6y
Thank you for your review. I appreciate the balance of positive comments with constructive feedback. We are focused on doing right by our employees and our communities -- to "do what's right, every time" is one of our Core Values.
Viewing 28 - 30 of 483 Reviews

Glassdoor has 557 Symetra reviews submitted anonymously by Symetra employees. Read employee reviews and ratings on Glassdoor to decide if Symetra is right for you.