Symetra reviews

4.0

71% would recommend to a friend

(113 total reviews)

Margaret Meister

85% approve of CEO

79% positive business outlook

Reviews by job title

113 reviews

Reviews about "Compensation"

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2.0
Sep 23, 2022
Recommend
CEO approval
Business Outlook

Pros

Great ceo, benefits and pto are good. Pay is decent. Great bonuses.

Cons

You have to FIGHT to keep your job. You may be a good employee and show up everyday, however, their quality scoring system is horrible!! They set you up to fail, it’s like they want you to fail! Management doesn’t care and they do NOT seem to get it. Sure, the bonuses can be great, but they don’t matter if you don’t have a job later on due to bad quality and their terrible quality program.

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Symetra Response
3y
I’m sorry to read that you felt this way about your time with us. Symetra aims to empower its employees, not to set them up for failure. I understand that case manager work can be stressful. The quality scoring system you mention is thorough, but it’s intended to help us meet customer and/or compliance regulations.
5.0
Sep 8, 2022
Recommend
CEO approval
Business Outlook

Pros

great pay & great atmosphere

Cons

none at the very moment

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Symetra Response
3y
Our Customer Service Representatives are an invaluable part of what makes Symetra tick. I love to read about your positive experience and I can’t wait to celebrate you during our Customer Service Week coming up in early October!
4.0
Aug 18, 2022
Recommend
CEO approval
Business Outlook

Pros

Work life balance is good. Volunteering opportunities to contribute towards the community

Cons

Not very attractive salary range. Both manual and automated testers earn the same salary

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Symetra Response
3y
You definitely named two of my favorite aspects of working at Symetra — the work-life balance and the opportunity to volunteer in our communities. I’m sorry to see your comments about the salary range, but we regularly monitor industry trends when setting our compensation ranges.
Viewing 34 - 36 of 113 Reviews

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