Symetra reviews

4.0

73% would recommend to a friend

(483 total reviews)

Margaret Meister

88% approve of CEO

82% positive business outlook

Symetra has an employee rating of 4.0 out of 5 stars, based on 483 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Symetra employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

483 reviews
2.0
Apr 19, 2012
Recommend
CEO approval
Business Outlook

Pros

Benefits - 401K ESPP (Employee Stock Purchase Program) Subsidized transportation Vacation Location People

Cons

Communication is poor Morale is very low No confidence in most leaders Turnover rate is extremely high for a company of this size Flexible/remote work schedules are being eliminated

1.0
Apr 4, 2012
Recommend
CEO approval
Business Outlook

Pros

The people who actually do all the work are great. They want to build a more progressive and sustainable organization.

Cons

New executives have a lofty perch mentality that is counter productive in a company of this size. Corner offices, special amenities, refusing to attend meetings that aren't held on their special 14th floor create a wide divide between workers and management. Executives regularly issue edicts and set unrealistic time frames and expectations - to be performed at the expense of low paid staff. The HR department lives in the executives hip pockets and does nothing to protect the workers, no matter how many complaints are levied. Stale management tactics are broadly applied to all situations. Employees are not viewed as a critical asset - everyone is expendable. The subject matter experts are leaving in droves, yet the executives seem to have no concerns -- that is until something falls through the cracks -- then any errors or missteps are placed firmly at the feet of staff. Work / life balance benefits such as flexible schedules or remote work is being eliminated -- yet many of the executives are remote and the company bears the cost of flying them in multiple times per month and paying for housing. Another executive 'perk' a company this size can ill afford. Aging IT systems elevate costs and create constant issues for staff while management invests in non-essentials like expensive consultants and re-branding. The question on everyone's mind is, if this executive team is so stellar, why do they need consultants to guide them every step of the way. What are we paying them for? The company engages in double-speak, telling employees to 'be prepared to be uncomfortable' as they want the truth to be told. Yet, employees who do dare to raise issues or provide insights are sidelined, vilified and often dismissed. Operational leaders put the majority of their efforts into ensuring real information doesn't make it to executive ears. Which is easy as the executives rarely deign to leave their floor and mix among the 'little people'.

1.0
Feb 22, 2012
Recommend
CEO approval
Business Outlook

Pros

. People are great to work with, most of them work very hard. . Casual dress for those who are want to wear jeans.

Cons

. Contempt for employees - lip service from management about the company being 'the place to be' . No longer a good place for work/life balance. Flexible schedules and possibility of working from home have been taken away from a lot of departments. No comp time. . Employees are micro-managed, their professional advice is rarely taken into consideration. . Stressful environment for IT employees are they are expected to do Production Support as well as Development using the Agile/Scrum methodology. . Unreasonable expectations are pressed upon employees, like maintaining a system availability of 99.79%, while no investments are being made into redundant systems, and a less-than-average responsiveness from our outsourced servers service provider. . Pay is lower than the market.

Viewing 454 - 456 of 483 Reviews

Glassdoor has 557 Symetra reviews submitted anonymously by Symetra employees. Read employee reviews and ratings on Glassdoor to decide if Symetra is right for you.