Does Symetra pay their employees well?

According to anonymously submitted Glassdoor reviews, Symetra employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Symetra. This rating has been stable over the past 12 months.

How satisfied are employees working at Symetra?

73% of Symetra employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Symetra 4.2 out of 5 for work life balance, 4.2 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Symetra?

Case Manager (19) , Customer Service Representative (17) , Manager (11) , Intern (10) , Business Analyst (9) , Systems Analyst (6) , Analyst (5) , Claims Examiner (4) , Contract Specialist (4) , Data Analytics Intern (4) , Director (4) , Sales Support Specialist (4) , Software Engineer (4) , Underwriter (4) , Unit Manager (4)

What are the pros of working at Symetra according to real employee reviews?

"Good benefits and work/like balance" ((in 66 reviews)); "A lot of really great people who care about their jobs and the service they provide to our clients" ((in 48 reviews)); "Good work life balance depending on the project" ((in 38 reviews)); "Really seems to care about community partnerships and the culture is great" ((in 24 reviews)); "Some great coworkers" ((in 13 reviews))

What are the cons of working at Symetra according to real employee reviews?

"Also some poor management from those who had been with the company for too long." ((in 41 reviews)); "Everyday is spent putting out fires the senior managers have created due to their lack of knowledge." ((in 26 reviews)); "The low pay makes the morale in the department low and sad." ((in 25 reviews)); "No training in my department for my specific job; learn as you go; procedures unclear/not in place" ((in 11 reviews)); "Upper management is a little out of touch" ((in 10 reviews))

What are employees saying about Symetra layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Symetra layoffs and their outlook for job security at Symetra in 2026.

What are the top reviewed Symetra locations?

Bellevue , Seattle , Enfield , Waltham , Des Moines , Boston , New York , Washington , West Des Moines , Illinois City , Washington , Ashland , Phoenix , Bellevue , Charlotte , Dallas , Conroe , Texas City , Fresno , Los Angeles , Redondo Beach , San Diego , Farmington , Hartford , Las Vegas , Richland , Everett , Issaquah , Renton , Phoenix

Symetra reviews

4.0

73% would recommend to a friend

(483 total reviews)

Margaret Meister

88% approve of CEO

82% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (483 reviews)

Ratings by demographic groups

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Symetra has an employee rating of 4.0 out of 5 stars, based on 483 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Symetra employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

483 reviews

2.0

Feb 8, 2012

Just to enjoy working here, now distrust management and feel

Systems analyst

Recommend

CEO approval

Business Outlook

Pros

* Great coworkers * Casual dress code for IT * Close to the Bellevue transit center * CEO seems to be genuine

Cons

* From an IT perspective the CIO has surrounded himself with 'yes' people. Any suggestions for change/improvements directed at said 'yes' people are ignored and not filtered up. * Recent organization changes have caused more VP's and managers, which now feel the need to micromanage IT employees at the front line. * Flexible work schedules are going, going, gone * They tout work/life balance, but expect you to be available to stay late/work weekends regularly. * Women in upper management positions are few and far between (if they are in upper management, they most likely have been there since the Safeco days) * Longevity is looked at as a bad thing. It is very thinly disguised they are looking for younger workers (the 20 something crowd) to fill the open positions to bring in fresh thinking. Total disregard for employees who have grown with the company; you have become irrelevant and outdated.

1.0

Jan 30, 2011

Very unprofessional place to work

Customer services coordinator

Recommend

CEO approval

Business Outlook

Pros

Benefits package is okay and is always getting new additions. Lots of major retail near the office in Bellevue makes lunch time errands convenient.

Cons

The upper management/executives are completed incompetent. They don't care and have no connection to frontline employees. There is absolutely no morale or recognition which makes "caring" about your role impossible. Simply put: it's a paycheck while you are finding something else.

2.0

May 4, 2026

Remote work option overshadowed by unrealistic pressure and favoritism

Back office

Recommend

CEO approval

Business Outlook

Pros

This is a fully remote position.

Cons

The pressure to complete work in what the company considers acceptable is ridiculous. While they say they adjust for different situations, this is not at all true. They want you to go the extra mile for the customers but put you on a performance plan if you don't do that within their time constraints. They also have proven time and time again, that if you want to move up within this company, all you have to do is be good friends with the people doing the hiring. They don't care what your experience or proven performance while working with them. They also do nothing to make the CSRs and Back Office workers feel like a part of the rest of the Symetra "family".

Symetra Response

1mo

From Erin Woltz, VP Talent Management and Change Leadership: Thank you for sharing this, and for your 10-plus years with Symetra. We hear your frustration and take concerns about performance standards, advancement opportunities, and inclusion across all roles seriously. This kind of feedback helps us examine where we can do better, and we're committed to making sure every employee feels valued — regardless of their role.

Viewing 118 - 120 of 483 Reviews

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Symetra

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Just to enjoy working here, now distrust management and feel

Very unprofessional place to work

Remote work option overshadowed by unrealistic pressure and favoritism

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