Does Symetra pay their employees well?

According to anonymously submitted Glassdoor reviews, Symetra employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Symetra. This rating has been stable over the past 12 months.

How satisfied are employees working at Symetra?

73% of Symetra employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Symetra 4.2 out of 5 for work life balance, 4.2 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Symetra?

Case Manager (19) , Customer Service Representative (17) , Manager (11) , Intern (10) , Business Analyst (9) , Systems Analyst (6) , Analyst (5) , Claims Examiner (4) , Contract Specialist (4) , Data Analytics Intern (4) , Director (4) , Sales Support Specialist (4) , Software Engineer (4) , Underwriter (4) , Unit Manager (4)

What are the pros of working at Symetra according to real employee reviews?

"Good benefits and work/like balance" ((in 68 reviews)); "A lot of really great people who care about their jobs and the service they provide to our clients" ((in 52 reviews)); "Good work life balance depending on the project" ((in 39 reviews)); "Really seems to care about community partnerships and the culture is great" ((in 27 reviews)); "I have a great team and they have all been very helpful." ((in 13 reviews))

What are the cons of working at Symetra according to real employee reviews?

"Also some poor management from those who had been with the company for too long." ((in 38 reviews)); "Everyday is spent putting out fires the senior managers have created due to their lack of knowledge." ((in 27 reviews)); "The low pay makes the morale in the department low and sad." ((in 25 reviews)); "This is a disadvantage to existing employees who may have been with company for years and a new unexperience person comes in at same or higher salary." ((in 14 reviews)); "No training in my department for my specific job; learn as you go; procedures unclear/not in place" ((in 11 reviews))

What are employees saying about Symetra layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Symetra layoffs and their outlook for job security at Symetra in 2026.

What are the top reviewed Symetra locations?

Bellevue , Seattle , Enfield , Waltham , Des Moines , Boston , New York , Washington , West Des Moines , Illinois City , Washington , Ashland , Phoenix , Bellevue , Charlotte , Dallas , Conroe , Texas City , Fresno , Los Angeles , Redondo Beach , San Diego , Farmington , Hartford , Las Vegas , Richland , Everett , Issaquah , Renton , Phoenix

Symetra reviews

4.0

73% would recommend to a friend

(483 total reviews)

Margaret Meister

88% approve of CEO

82% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (483 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Symetra has an employee rating of 4.0 out of 5 stars, based on 483 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Symetra employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

483 reviews

5.0

Jun 1, 2022

Great place to work!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great health insurance benefits & PTO (3 weeks PTO, 7 days of Flex Days, 5 Days of Sick Leave), flexible work location

Cons

Would like to see longer parental leave (4 weeks currently)

Symetra Response

4y

Thank you for sharing this five-star review. We take pride in the generous employee benefits packages that are offered. Symetra offers a number of family-friendly employee benefits, including paid time away for new parents via paid short-term disability benefits following the birth of a child, four weeks of paid parental leave, as well as robust sick, vacation and “flex” days that can be used during a parental leave. In addition, Symetra offers inclusive family-building benefits for every unique path to parenthood that includes infertility treatment, surrogacy and adoption benefits. Symetra also offers a caregiver support program to assist employees who care for others, and even as they care for themselves.

5.0

May 9, 2022

The best company I’ve ever worked for!

Senior std case manager

Recommend

CEO approval

Business Outlook

Pros

Co-workers are smart, helpful and teams have a close knit culture Benefits are amazing and are really reflective of Symetra’s core values. It’s one thing for a company to say they care about their employees and another to actually show in so many aspects including benefits and development opportunities. Symetra is extremely customer and client focused. I’ve worked for a total of 3 other carriers in STD and Symetra goes above and beyond to walk employees through the plan, ask detailed questions, provide decisions quick and do the right thing. I’ve never worked anywhere so customer focused. Case managers are given many opportunities to learn more about the business, actually deep knowledge about how to do their job efficiently and are provided opportunities to develop, collaborate, have a voice and take much needed time away. It’s not a giant insurance company where you feel like a number and you’re just typing information to process claims. They challenge you to think, interpret and be responsible for the work you put out

Cons

My former department has gone through a ton of change and is still finding their way. Everyone is dedicated and super innovative but overall, the focus has shifted from some of leadership being super accessible for questions or to help problem solve with CMs directly to more being focused on ways to improve productivity outside of hiring. There’s now more distance and disconnect from the leadership team and direct line employees more than ever as leadership is kind of put on a pedestal.

Symetra Response

4y

Thank you for sharing this detailed five-star review. Your comments reflect several of the great aspects of our culture — one that is built on our core values that are deeply rooted in everything we do. I also appreciate your constructive comments and advice. Though it may have felt to you that leadership is put on a pedestal, I’ve always tried to be accessible and open to discussions with all employees — and expect the same of every leader here at Symetra. I’m sorry to read that you’re no longer with the company, but appreciate your contributions to our success.

5.0

May 2, 2022

Amazing team, company, culture - like no other

Recruiting

Recommend

CEO approval

Business Outlook

Pros

Supportive leaders; Supportive partners all throughout the organization; Flexible work; Family-like treatment; Healthy work culture; Plenty of growth and upwards mobility

Cons

Honestly can't think of anything other than if anybody didn't get along with someone from within their team or greater teams, which I haven't experienced

Symetra Response

4y

Reading your five-star review absolutely made my day — thank you for sharing comments on your experience at Symetra. We have a very supportive and inclusive culture, which are just a few of the reasons that make this such a great place to work and a great place to grow your career!

Viewing 130 - 132 of 483 Reviews

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Symetra

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Great place to work!

The best company I’ve ever worked for!

Amazing team, company, culture - like no other

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