Does Symetra pay their employees well?

According to anonymously submitted Glassdoor reviews, Symetra employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Symetra. This rating has been stable over the past 12 months.

How satisfied are employees working at Symetra?

73% of Symetra employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Symetra 4.2 out of 5 for work life balance, 4.2 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Symetra?

Case Manager (19) , Customer Service Representative (17) , Manager (11) , Intern (10) , Business Analyst (9) , Systems Analyst (6) , Analyst (5) , Claims Examiner (4) , Contract Specialist (4) , Data Analytics Intern (4) , Director (4) , Sales Support Specialist (4) , Software Engineer (4) , Underwriter (4) , Unit Manager (4)

What are the pros of working at Symetra according to real employee reviews?

"Good benefits and work/like balance" ((in 68 reviews)); "A lot of really great people who care about their jobs and the service they provide to our clients" ((in 52 reviews)); "Good work life balance depending on the project" ((in 39 reviews)); "Really seems to care about community partnerships and the culture is great" ((in 27 reviews)); "I have a great team and they have all been very helpful." ((in 13 reviews))

What are the cons of working at Symetra according to real employee reviews?

"Also some poor management from those who had been with the company for too long." ((in 38 reviews)); "Everyday is spent putting out fires the senior managers have created due to their lack of knowledge." ((in 27 reviews)); "The low pay makes the morale in the department low and sad." ((in 25 reviews)); "This is a disadvantage to existing employees who may have been with company for years and a new unexperience person comes in at same or higher salary." ((in 14 reviews)); "No training in my department for my specific job; learn as you go; procedures unclear/not in place" ((in 11 reviews))

What are employees saying about Symetra layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Symetra layoffs and their outlook for job security at Symetra in 2026.

What are the top reviewed Symetra locations?

Bellevue , Seattle , Enfield , Waltham , Des Moines , Boston , New York , Washington , West Des Moines , Illinois City , Washington , Ashland , Phoenix , Bellevue , Charlotte , Dallas , Conroe , Texas City , Fresno , Los Angeles , Redondo Beach , San Diego , Farmington , Hartford , Las Vegas , Richland , Everett , Issaquah , Renton , Phoenix

Symetra reviews

4.0

73% would recommend to a friend

(483 total reviews)

Margaret Meister

88% approve of CEO

82% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (483 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Symetra has an employee rating of 4.0 out of 5 stars, based on 483 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Symetra employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

483 reviews

4.0

Mar 5, 2022

Great Company with Great Opportunties

Contact center representative

Recommend

CEO approval

Business Outlook

Pros

Everyone is so supportive, friendly, and have great intentions, management included. If you make under 70k your health insurance payments are covered. Emphasis on work life balance and internal improvements. Empowers their employees and encourages everyone to get involved. For every level positions, there is room for development if you connect with your manager early.

Cons

With any business there is busy seasons and slower seasons. Busy seasons are severely understaffed with explanations due to “budget restrictions”. I think they would save themselves a lot of turnover replacements of burnt out employees if they hired the extra 2 or 3 people. They often use “incentives” to have people work OT or literally just show up on busy days with gift card raffles. Love a gift card but at that point just use that money to hire someone or pay us more so to compensate.

Symetra Response

4y

Thank you for the four-star review. Empowering Employees is a key part of our strategic vision. As we continue to transform our Contact Center, we take employee feedback like this very seriously. It’s true we have seasonal busy times and do our best to keep those stretch times fun and engaging for employees, but there are many factors aside from budget that may impact a certain month or quarter. I appreciate you sharing your perspective and feedback.

1.0

Mar 4, 2022

Treasury Analyst

Treasury analyst

Recommend

CEO approval

Business Outlook

Pros

Steady income, kind coworkers, communicative

Cons

No opportunity for growth, Discriminatory, under staffed,

Symetra Response

4y

Though it was nice to see the kind words about your coworkers, I am sorry to read about your overall negative experience. All Symetra employees are encouraged to use our “SPEAK UP!” process, which includes talking to your immediate manager, HR Business Partner, or reporting your concerns to our Ethics Mailbox at RPETH@symetra.com. I would also be happy to talk through your experience and can be reached at erin.woltz@symetra.com.

4.0

Mar 3, 2022

Great Company

Business analyst

Recommend

CEO approval

Business Outlook

Pros

People who work here, typically work here for a long time. There are many departments, and many ways to move around the company.

Cons

Depending on department, advancing through roles may be slower than other companies

Symetra Response

4y

Thank you for the kind review. We are constantly looking for ways to develop and retain our talented employees. If you’d like to share more details about department-specific concerns, please feel free to reach out to me or your aligned HR Business Partner.

Viewing 142 - 144 of 483 Reviews

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