Symetra reviews

4.0

73% would recommend to a friend

(483 total reviews)

Margaret Meister

88% approve of CEO

82% positive business outlook

Symetra has an employee rating of 4.0 out of 5 stars, based on 483 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Symetra employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

483 reviews
3.0
Apr 6, 2021

good

Recommend
CEO approval
Business Outlook

Pros

good people work here, not the most organized tbough, training is basically non existing.

Cons

Not a lot of training

avatar
Symetra Response
5y
One of our core values is to be a Tenacious Student of the Business, so it’s hard to hear that you didn’t get enough training. Symetra does have a learning team in HR and department-based instructors, and we offer a wide range of learning programs including online and instructor-led courses for insurance and financial industry topics, career development, leadership development and specific skills like sales, customer support and data analytics, plus tuition assistance and professional education reimbursement. If you have specific feedback about how your department training could have been improved, feel free to email details to learning@symetra.com.
2.0
Mar 21, 2021
Recommend
CEO approval
Business Outlook

Pros

It was nice being closer to home.

Cons

Understaffed for that amount of work coming in due to new SSDI guidelines.

avatar
Symetra Response
5y
Thank you for your feedback. We do our best to monitor all aspects of our business, including regulatory guideline changes, and their potential impact the workload of our staff. We always strive to ensure people have manageable workloads so people can be successful in their roles and service their customers well.
2.0
Mar 17, 2021

COVID-19

Recommend
CEO approval
Business Outlook

Pros

I thought that I was valued and made to feel appreciated but this wasn't true.

Cons

I was let go in September of 2020 in the middle of COVID-19. It wasn't that I was under performing but rather my title changed from project manager to product analyst. Due to no fault of my own the work became more challenging and I offered to look for a new role. Management agreed this was a good move but only gave me two months to look with no assistance. I bring this up because on LinkedIn there is an article from Symetra starting with, "A serious health event can be difficult for employees and employers..." Personal, I don't think they care about this. I have Multiple Sclerosis and was let go in the middle of a pandemic in the worst job market. I was encouraged to try to come back, look on the job boards. I have applied for just a customer service representative and they would not hire me back. I'm either over qualified or under qualified. I still can't find a new role and unemployment is ending for me. I can't begin to explain how I feel at this moment.

Viewing 187 - 189 of 483 Reviews

Glassdoor has 557 Symetra reviews submitted anonymously by Symetra employees. Read employee reviews and ratings on Glassdoor to decide if Symetra is right for you.