Symetra reviews

4.0

73% would recommend to a friend

(483 total reviews)

Margaret Meister

88% approve of CEO

82% positive business outlook

Symetra has an employee rating of 4.0 out of 5 stars, based on 483 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Symetra employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

483 reviews
3.0
Sep 9, 2020

Review

Recommend
CEO approval
Business Outlook

Pros

Low salary not willing to pay more

Cons

Flexible And work from home

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Symetra Response
5y
Thank you for posting your review – feedback from current and former employees is valuable, even if it’s not always positive. Symetra’s commitment to flex work did make it easier for us to transition to 98+% of employees working from home for COVID-19.
5.0
Jul 21, 2020

Good Place to Work

Recommend
CEO approval
Business Outlook

Pros

The company really cares about its employees

Cons

Slightly below market pay, little pay raises each year

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Symetra Response
5y
I am thrilled that you are enjoying your time at Symetra and that you feel cared for! We definitely are actively working to improve the employee experience to create an environment where you thrive. I would love to hear more about your experience with compensation, though, based on your comment about your annual pay raise. Please contact me directly at erin.woltz@symetra.com.
4.0
Mar 25, 2020

Review

Recommend
CEO approval
Business Outlook

Pros

Overall, the company has a good culture - people are positive and it's a bit more relaxed compared to east coast insurance firms.

Cons

At the time, the customer service leadership was not very forward thinking or open to new ways of doing things. The job could have easily been much more efficient and less stressful.

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Symetra Response
6y
Thank you for your review – specific feedback like this helps us understand what we’re doing right and how we can improve. Our positive culture and the relationships we build help us to maintain a high retention rate in our call center. We are a company focused on innovation, process improvement, and servicing our customers. Our customer service leadership team has been working to create efficiencies based on suggestions from the team! We have seen positive impact to our customers and our employees have been excited to be a part of the continuous improvement.
Viewing 199 - 201 of 483 Reviews

Glassdoor has 557 Symetra reviews submitted anonymously by Symetra employees. Read employee reviews and ratings on Glassdoor to decide if Symetra is right for you.