Synchrony Customer Service Manager (CSM) reviews

5.0

100% would recommend to a friend

(3 total reviews)
avatar

Brian Doubles

100% approve of CEO

100% positive business outlook

Reviews by job title

3 reviews
5.0
Oct 13, 2024
Recommend
CEO approval
Business Outlook

Pros

Synchrony has 14th and 15th month pay and you don't have to jump through hoops to get them. Employee-centric. You must lack discipline if you get terminated because they give you a lot of consideration before they let you go . It offers 100% work from home with option to work on site if you don't want to work from home.

Cons

HMO dependent coverage can still improve.

5.0
Nov 11, 2022
Recommend
CEO approval
Business Outlook

Pros

Good Management Fast Growth Great Salary Great Mentorship Programs Employee Engagement and Incentive Program is Top-notch Diversity

Cons

Work-load is at times difficult to manage when untrained or unsupported. Responsibilities for support roles can be overbearing and at times punishing but understandable. Pay gap is noticeable upon comparison but not unreasonable.

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