Is Synchrony a good company to work for?

Synchrony has an overall rating of 4.1 out of 5, based on over 2,850 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 79% of employees would recommend working at Synchrony to a friend and 76% have a positive outlook for the business. The best reviews about Synchrony have been left by employees working as Business Leadership Program (BLP) , Client Service Representative and Business Leadership Program .

Does Synchrony pay their employees well?

According to anonymously submitted Glassdoor reviews, Synchrony employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Synchrony. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Synchrony?

79% of Synchrony employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Synchrony 4.2 out of 5 for work life balance, 4.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Synchrony?

Customer Service Representative (315) , Customer Service Representative (CSR) (88) , Senior Analyst (58) , Collections Representative (56) , Manager (52) , Senior Customer Service Representative (45) , Analyst (40) , Collections Specialist (32) , Vice President (30) , Fraud Specialist (29) , Assistant Vice President (26) , Bilingual Customer Service Representative (26) , Senior Representative (25) , Intern (24) , Software Engineer (22)

What are the pros of working at Synchrony according to real employee reviews?

"Also great benefits and 401k" ((in 368 reviews)); "Very flexible and good work life balance" ((in 196 reviews)); "Pay was good plus shift Remote" ((in 116 reviews)); "Great people and very helpful" ((in 105 reviews)); "Management is great in terms of giving proper training time to time." ((in 91 reviews))

What are the cons of working at Synchrony according to real employee reviews?

"I loved my job and what I did but was passed around and had 3 different managers and clients in an 8 month span." ((in 45 reviews)); "They show alot of favoritism." ((in 19 reviews)); "they scold you for working long hours and gang up on you treat you bad." ((in 12 reviews)); "Sometimes there is politics involved." ((in 10 reviews)); "They play favorites and let too many people work at nothing all day." ((in 8 reviews))

What are employees saying about Synchrony layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Synchrony layoffs and their outlook for job security at Synchrony in 2026.

What are the top reviewed Synchrony locations?

Stamford , Charlotte , Phoenix , Kettering , Altamonte Springs , Chicago , Canton , Alpharetta , Merriam , Atlanta , Champaign , New York , Dayton , Orlando , Cincinnati , Rapid City , Frisco , Kansas City , Guaynabo , San Juan , Costa Mesa , Overland Park , Longwood , Dallas , West Chester , Bridgewater , Saint Paul , Kansas City , Salt Lake City , Bentonville

Synchrony reviews

4.1

79% would recommend to a friend

(2,551 total reviews)

Brian Doubles

90% approve of CEO

76% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,551 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Synchrony has an employee rating of 4.1 out of 5 stars, based on 2,551 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Synchrony employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews

5.0

Nov 5, 2024

Solid compensation and benefits

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Work life balance rewards and benefits

Cons

Slow or difficult upward mobility within company Lack of software documentation

4.0

Nov 5, 2024

Data Architect

Vice president

Recommend

CEO approval

Business Outlook

Pros

Diversity, Well Being, Ample of Opportunities, Flexibility & Unlimited PTO

Cons

Nothing, so far so good.

5.0

Oct 30, 2024

Great company!

Marketing specialist

Recommend

CEO approval

Business Outlook

Pros

Synchrony has an amazing work environment and great company culture. They don't require you to go into the office, but if you live by one, you can go in and enjoy events and office connection days. It has tons of great benefits and everyone is an open door. For being a bank its super laid back and has been voted one of the best companies to work for in the US.

Cons

It can be hard to work your way up in the company. A key to getting promoted is through networking and being a part of the diversity networks.

Viewing 322 - 324 of 2,551 Reviews

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Jobs at Synchrony

Physical Security Intelligence Operations Analyst

VP, Co-Brand & Lifecycle Analytics

AVP, Health & Wellness Consumer Analytics

VP, Internal Audit - Professional Practices Group

VP, Strategic Program Initiatives Manager

Synchrony

Synchrony reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Solid compensation and benefits

Data Architect

Great company!

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Jobs at Synchrony