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      Synchrony

      Engaged Employer

      Synchrony reviews

      4.1

      79% would recommend to a friend

      (2,551 total reviews)
      avatar

      Brian Doubles

      90% approve of CEO

      76% positive business outlook

      Ratings by category

      4.4

      Diversity & inclusion

      4.2

      Culture & values

      4.2

      Work/Life balance

      4.0

      Compensation and benefits

      3.7

      Senior management

      3.7

      Career opportunities

      Synchrony has an employee rating of 4.1 out of 5 stars, based on 2,551 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Synchrony employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      3.0
      Jan 28, 2022

      A+ pay & benefits

      Collections representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay & benefits are better then most

      Cons

      Unfortunately customers are very rude which is bad enough, but co-workers... I guess because they're remote and not looking you in the face are so rude. Not my actual people that I have had to deal with from time to time via video mtgs, but other depts when having to transfer calls to....i would sadly say 1 in 4 (for sure 1 in 5) are so rude. Half of them sound like they are half asleep even.

      1.0
      Jan 27, 2022

      Don’t do it.

      Collector
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits are really the only thing I stayed for.

      Cons

      Micromanaged, uneducated management, strict metrics, always putting one on probation for the smallest of issues.

      3.0
      Jan 27, 2022

      Okay starter job

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      good place to start to learn how to have an office position/ work in customer service

      Cons

      not very friendly environment, lots of favoritism, difficult to move up without a degree

      Viewing 358 - 360 of 2,551 Reviews
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      ReviewsSynchrony reviews

      Glassdoor has 2,850 Synchrony reviews submitted anonymously by Synchrony employees. Read employee reviews and ratings on Glassdoor to decide if Synchrony is right for you.