Is Synchrony a good company to work for?

Synchrony has an overall rating of 4.1 out of 5, based on over 2,863 reviews left anonymously by employees. This rating has been stable over the past 12 months. 78% of employees would recommend working at Synchrony to a friend and 75% have a positive outlook for the business. The best reviews about Synchrony have been left by employees working as Business Leadership Program (BLP) , Client Service Representative and Business Leadership Program .

Does Synchrony pay their employees well?

According to anonymously submitted Glassdoor reviews, Synchrony employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Synchrony. This rating has been stable over the past 12 months.

How satisfied are employees working at Synchrony?

78% of Synchrony employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Synchrony 4.2 out of 5 for work life balance, 4.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Synchrony?

Customer Service Representative (315) , Customer Service Representative (CSR) (89) , Senior Analyst (59) , Collections Representative (56) , Manager (52) , Senior Customer Service Representative (45) , Analyst (40) , Collections Specialist (32) , Vice President (31) , Fraud Specialist (29) , Assistant Vice President (26) , Bilingual Customer Service Representative (26) , Senior Representative (25) , Intern (24) , Software Engineer (22)

What are the pros of working at Synchrony according to real employee reviews?

"Also great benefits and 401k" ((in 343 reviews)); "Very flexible and good work life balance" ((in 202 reviews)); "Great pay and seems like the company really cares" ((in 112 reviews)); "Great people and very helpful" ((in 102 reviews)); "Management is great in terms of giving proper training time to time." ((in 89 reviews))

What are the cons of working at Synchrony according to real employee reviews?

"Some managers have a corporate mindset" ((in 48 reviews)); "Alot of favoritism, lack of diversity in senior roles" ((in 19 reviews)); "The project managers on this team are highly proficient, professional, and a real asset to the team." ((in 3 reviews))

What are employees saying about Synchrony layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Synchrony layoffs and their outlook for job security at Synchrony in 2026.

What are the top reviewed Synchrony locations?

Stamford , Charlotte , Phoenix , Kettering , Altamonte Springs , Chicago , Canton , Alpharetta , Merriam , Atlanta , Champaign , New York , Dayton , Orlando , Cincinnati , Rapid City , Frisco , Kansas City , Guaynabo , San Juan , Costa Mesa , Overland Park , Longwood , Dallas , West Chester , Bridgewater , Saint Paul , Kansas City , Salt Lake City , Bentonville

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Synchrony

Synchrony reviews

4.1

78% would recommend to a friend

(499 total reviews)

Brian Doubles

89% approve of CEO

75% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.2

Culture & values

4.2

Work/Life balance

4.0

Compensation and benefits

3.8

Senior management

3.7

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

499 reviews

Reviews about "Compensation"

Return to all reviews

1.0

Jul 24, 2019

It’s not for me

Collections

Recommend

CEO approval

Business Outlook

Pros

Great Benefits Medical, bonuses,

Cons

I am going to be honest I literally was thinking about killing Myself I think it could be due to just having a baby The job is stress Plus with dealing people yelling at you on the phone all the time Didn’t like the fact when my manger disrespects me even when my father passed away I didn’t need that I kept numbing my self from my emotions because I was dealing with it to support my family I kept thinking about them But at the end I had to go to my doctor to prescribe anti depressant pills from That I knew I need to leave I couldn’t deal with the stress

4.0

Jul 24, 2019

It was a wonderful experience working at Synchrony.

Senior fraud analyst

Recommend

CEO approval

Business Outlook

Pros

Employee benefits. Transport facility. Meal card. Events.

Cons

Extremely low salary hikes from the market.

5.0

Jul 17, 2019

What it is like working at Synchrony

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great benefits and great management

Cons

The compensation could be better

Viewing 367 - 369 of 499 Reviews

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Jobs at Synchrony

VP, Healthcare Specialties

Executive Administrative Assistant

VP, External Communications

VP, Global Corporate Responsibility

VP, Insights & Data Governance