Question 1

Is Synchrony a good company to work for?

Accepted Answer

Synchrony has an overall rating of 4.1 out of 5, based on over 2,850 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 79% of employees would recommend working at Synchrony to a friend and 76% have a positive outlook for the business. The best reviews about Synchrony have been left by employees working as Business Leadership Program (BLP), Client Service Representative and Business Leadership Program.

Question 2

Does Synchrony pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Synchrony employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Synchrony. This rating has decreased by 1% over the last 12 months.

Question 3

How satisfied are employees working at Synchrony?

Accepted Answer

79% of Synchrony employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Synchrony 4.2 out of 5 for work life balance, 4.2 for culture and values and 3.7 for career opportunities.

Question 4

What are the top reviewed jobs at Synchrony?

Accepted Answer

Customer Service Representative (315), Customer Service Representative (CSR) (88), Senior Analyst (58), Collections Representative (56), Manager (52), Senior Customer Service Representative (45), Analyst (40), Collections Specialist (32), Vice President (30), Fraud Specialist (29), Assistant Vice President (26), Bilingual Customer Service Representative (26), Senior Representative (25), Intern (24), Software Engineer (22)

Question 5

What are the pros of working at Synchrony according to real employee reviews?

Accepted Answer

"Also great benefits and 401k" ((in 347 reviews)); "Very flexible and good work life balance" ((in 203 reviews)); "Pay was good plus shift Remote" ((in 125 reviews)); "Great people and very helpful" ((in 107 reviews)); "Management is great in terms of giving proper training time to time." ((in 90 reviews))

Question 6

What are the cons of working at Synchrony according to real employee reviews?

Accepted Answer

"Managers do not take feedback seriously unless it's good feedback." ((in 45 reviews)); "They show alot of favoritism." ((in 20 reviews)); "Lack of transparency, extremely siloed, 0 cross training." ((in 14 reviews)); "Sometimes there is politics involved." ((in 10 reviews)); "Management is HORRIBLE, Favorites are played, They only come at you with bad news never positive, Witch hunting occurs often, You are verbal punching bags with their ignorant customers they give credit to." ((in 8 reviews))

Question 7

What are employees saying about Synchrony layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Synchrony layoffs and their outlook for job security at Synchrony in 2026.

Question 8

What are the top reviewed Synchrony locations?

Accepted Answer

Stamford, Charlotte, Phoenix, Kettering, Altamonte Springs, Chicago, Canton, Alpharetta, Merriam, Atlanta, Champaign, New York, Dayton, Orlando, Cincinnati, Rapid City, Frisco, Kansas City, Guaynabo, San Juan, Costa Mesa, Overland Park, Longwood, Dallas, West Chester, Bridgewater, Saint Paul, Kansas City, Salt Lake City, Bentonville

Synchrony

Synchrony reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good company

Engagement expert

Excellent Company - just no career growth

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