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      Synchrony

      Engaged Employer

      Synchrony reviews

      4.1

      79% would recommend to a friend

      (2,547 total reviews)
      avatar

      Brian Doubles

      90% approve of CEO

      75% positive business outlook

      Ratings by category

      4.4

      Diversity & inclusion

      4.2

      Culture & values

      4.2

      Work/Life balance

      4.0

      Compensation and benefits

      3.7

      Senior management

      3.7

      Career opportunities

      Synchrony has an employee rating of 4.1 out of 5 stars, based on 2,547 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Synchrony employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      2.0
      Sep 8, 2021

      Hopeful that new CEO will revitalize company culture

      Senior vice president
      Recommend
      CEO approval
      Business Outlook

      Pros

      Niche areas of extraordinary operational excellence & innovation Tremendous business opportunity & growth, especially during positive economic times Amazing at mentoring, promoting, & training young professionals through leadership programs

      Cons

      Post IPO, the business truly stopped focusing on their customers, and company culture and values completely deteriorated. Very small # of top performers (2%) carry the workload for the vast majority. Woke labels were highly valued & promoted, but individuals were not. As a minority myself, I found this to be incredibly insulting to high performers of all races & genders. There was way too much tolerance for poor performance. I finally chose to leave after witnessing broad and ongoing ELT retaliation on dedicated, top performing middle managers, reps, & associates in multiple organizations who provided average to poor ratings on the supposedly anonymous "Great Places to Work" survey.

      3.0
      May 14, 2021

      Weak Technology Infrastructure

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits. Sense of community is very strong. Lots of passion backing up the company. The company has their head in the right direction and has the ability to acquire some awesome clients.

      Cons

      Synchrony does not pay competitive wage for developers. Awful opportunities for professional development and promotion. No sense of mentorship. Imbalance of talent and expectations. Technology teams utilize "Agile", which is implemented more as a Waterfall-Agile hybrid.

      5.0
      Jan 4, 2021

      Great Place to Work

      Collections account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Advancement Opportunity, Bonuses, Supportive Management

      Cons

      You will assimilate or you will not advance. If you do not join and actively support one of the pre-approved tribes within the company, you will not advance. It is not enough that you are tolerant of others and their beliefs, you have to choose at least one to be involved with. Of course, there's no group for straight, white men.

      Viewing 91 - 93 of 2,547 Reviews
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      ReviewsSynchrony reviews

      Glassdoor has 2,846 Synchrony reviews submitted anonymously by Synchrony employees. Read employee reviews and ratings on Glassdoor to decide if Synchrony is right for you.