Synchrony reviews

4.1

79% would recommend to a friend

(2,549 total reviews)
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Brian Doubles

90% approve of CEO

75% positive business outlook

Synchrony has an employee rating of 4.1 out of 5 stars, based on 2,549 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Synchrony employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
3.0
Oct 3, 2025

Worst Department

Recommend
CEO approval
Business Outlook

Pros

one of the managers is great but if you get assigned to the other you should start looking for another job. Benefits are great. Lots of opportunities for advancement as long as you don’t work in fraud

Cons

No consistency, favoritism, caseload is high

4.0
Oct 2, 2025
Recommend
CEO approval
Business Outlook

Pros

It is remote with a lot of engagement events. the company does a lot for its employees, you get to know management and the open door policy its really open door. I got the opportunity even meet even the CEO; you can reach out to almost anyone in the company and they will reply.

Cons

The job its stressful back to back calls almost non stop, the company does try to add little time off the phone here and there, but I don't think is enough due to the high volume of calls. Another con is that its quite evident the company has been pushing off-shoring, having entire tech, analytics and middle management teams in Philippines and India thus making mobility within the company for US based employees more limited.

5.0
Sep 25, 2025

Gptw

Recommend
CEO approval
Business Outlook

Pros

Very good place for growing in career

Cons

Nthg much . Very great place to work

Viewing 106 - 108 of 2,549 Reviews

Glassdoor has 2,848 Synchrony reviews submitted anonymously by Synchrony employees. Read employee reviews and ratings on Glassdoor to decide if Synchrony is right for you.