Is Synchrony a good company to work for?

Synchrony has an overall rating of 4.1 out of 5, based on over 2,863 reviews left anonymously by employees. This rating has been stable over the past 12 months. 78% of employees would recommend working at Synchrony to a friend and 75% have a positive outlook for the business. The best reviews about Synchrony have been left by employees working as Business Leadership Program (BLP) , Client Service Representative and Business Leadership Program .

Does Synchrony pay their employees well?

According to anonymously submitted Glassdoor reviews, Synchrony employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Synchrony. This rating has been stable over the past 12 months.

How satisfied are employees working at Synchrony?

78% of Synchrony employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Synchrony 4.2 out of 5 for work life balance, 4.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Synchrony?

Customer Service Representative (315) , Customer Service Representative (CSR) (89) , Senior Analyst (59) , Collections Representative (56) , Manager (52) , Senior Customer Service Representative (45) , Analyst (40) , Collections Specialist (32) , Vice President (31) , Fraud Specialist (29) , Assistant Vice President (26) , Bilingual Customer Service Representative (26) , Senior Representative (25) , Intern (24) , Software Engineer (22)

What are the pros of working at Synchrony according to real employee reviews?

"Also great benefits and 401k" ((in 343 reviews)); "Very flexible and good work life balance" ((in 202 reviews)); "Great pay and seems like the company really cares" ((in 112 reviews)); "Great people and very helpful" ((in 102 reviews)); "Management is great in terms of giving proper training time to time." ((in 89 reviews))

What are the cons of working at Synchrony according to real employee reviews?

"Some managers have a corporate mindset" ((in 48 reviews)); "Alot of favoritism, lack of diversity in senior roles" ((in 19 reviews)); "The project managers on this team are highly proficient, professional, and a real asset to the team." ((in 3 reviews))

What are employees saying about Synchrony layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Synchrony layoffs and their outlook for job security at Synchrony in 2026.

What are the top reviewed Synchrony locations?

Stamford , Charlotte , Phoenix , Kettering , Altamonte Springs , Chicago , Canton , Alpharetta , Merriam , Atlanta , Champaign , New York , Dayton , Orlando , Cincinnati , Rapid City , Frisco , Kansas City , Guaynabo , San Juan , Costa Mesa , Overland Park , Longwood , Dallas , West Chester , Bridgewater , Saint Paul , Kansas City , Salt Lake City , Bentonville

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Synchrony

Synchrony reviews

4.1

78% would recommend to a friend

(2,563 total reviews)

Brian Doubles

89% approve of CEO

75% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.2

Culture & values

4.2

Work/Life balance

4.0

Compensation and benefits

3.8

Senior management

3.7

Career opportunities

Synchrony has an employee rating of 4.1 out of 5 stars, based on 2,563 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Synchrony employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

Jul 6, 2026

Employee-focused culture but struggles with legacy systems

Vice president

Recommend

CEO approval

Business Outlook

Pros

Employee centric Decent benefits Stars

Cons

Has a lot of legacy systems that are hard to integrate

5.0

Jul 6, 2026

Great team and interesting work, but limited C# opportunities

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Interesting lending platform work. Great team.

Cons

Few opportunities for C#, .NET development.

5.0

Jul 4, 2026

Great culture and perks with full remote flexibility

Avp risk management

Recommend

CEO approval

Business Outlook

Pros

Great culture, perks and flexibility The pay is also nice and it’s a fully remote role

Cons

none so far , great place to work

Viewing 10 - 12 of 2,563 Reviews

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Jobs at Synchrony

AVP, AML Governance Manager

AVP, Acquisition Fraud Strategy and Model Monitoring

AVP, Field Sales Manager - OnePay Bentonville/Memphis

VP, Global Corporate Responsibility

VP, Enterprise Capacity Planning & Forecasting