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      Synchrony

      Engaged Employer

      Synchrony reviews

      4.1

      79% would recommend to a friend

      (2,549 total reviews)
      avatar

      Brian Doubles

      90% approve of CEO

      75% positive business outlook

      Ratings by category

      4.4

      Diversity & inclusion

      4.2

      Culture & values

      4.2

      Work/Life balance

      4.0

      Compensation and benefits

      3.7

      Senior management

      3.7

      Career opportunities

      Synchrony has an employee rating of 4.1 out of 5 stars, based on 2,549 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Synchrony employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      4.0
      Jul 31, 2025

      GPTW

      Senior fraud specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      more bonuses and benefits 100 % free HMO up to 4 dependents assistance program WFH setup non-strict pull outs when youre involved in any events

      Cons

      more calls, youre not endorsed for promotion you have to apply for it but if you have strong connections, surely youre the top priority if youre in customer service, you'll be cross-trained/loaned to other dept with the same pay. when it's queuing on a certain dept while your dept is so much avail

      2.0
      Jul 30, 2025

      Eh. Not good

      Escalation specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay Tuition reimbursement Health care

      Cons

      Lack of communication Management has no clue what their doing Making account managers responsible for lower tier agents overseas (outside out job requirements) without additional pay. Retaliatory behavior from supervisors You have to wait for someone to die before they promote you. Senior agents will ALWAYS take precedence regardless of their skills and capabilities. You are not guaranteed to have time off as requested.

      Viewing 133 - 135 of 2,549 Reviews
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      ReviewsSynchrony reviews

      Glassdoor has 2,848 Synchrony reviews submitted anonymously by Synchrony employees. Read employee reviews and ratings on Glassdoor to decide if Synchrony is right for you.