Synchrony reviews

4.1

79% would recommend to a friend

(2,549 total reviews)
avatar

Brian Doubles

90% approve of CEO

75% positive business outlook

Synchrony has an employee rating of 4.1 out of 5 stars, based on 2,549 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Synchrony employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
4.0
Jun 10, 2017

Analyst

Recommend
CEO approval
Business Outlook

Pros

Good 401k benefits, lots of fun company sponsored events, overall management is very good at listening to your inputs

Cons

Career mobility, they've been hiring a lot of external candidates for roles but it feels like there aren't many opportunity to rise once you're in. Additionally, salary bumps are very low for this company and so people end up leaving after a few years

4.0
May 21, 2017
Recommend
CEO approval
Business Outlook

Pros

There are a lot of opportunities/programs to develop yourself further. If you are interested in another department or function, it is very easy to find someone to job shadow to increase your understanding of the role. Everyone is very friendly and genuinely wants to see you succeed.

Cons

It's very difficult to move to a function outside of operations if you are starting in the customer service call center. The starting pay is higher in other call centers.

4.0
May 20, 2017
Recommend
CEO approval
Business Outlook

Pros

Everyone is really nice there. If you make mistakes they understand and work with you to fix any problems. Good, paid training. Flexible work schedule to a point...as long as you can find someone to trade shifts with. Worked from home.

Cons

If you are hired as a part time employee, you're told that you can never be full time. As part time, you have to work on at least one weekend day which was bad for me because I had a second job that I performed on Saturday and then I worked for Synchrony all day Sunday and because of this I was never able to spend time with my kids. Pay wasn't as much as I hoped for. Work was very tedious and monotonous which made each shift seem like forever. Very little time for lunch. Didn't have time to cook and eat, just one or the other. Agonizing log-in procedure each shift.

Viewing 154 - 156 of 2,549 Reviews

Glassdoor has 2,848 Synchrony reviews submitted anonymously by Synchrony employees. Read employee reviews and ratings on Glassdoor to decide if Synchrony is right for you.