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      Synchrony

      Engaged Employer

      Synchrony reviews

      4.1

      79% would recommend to a friend

      (2,549 total reviews)
      avatar

      Brian Doubles

      90% approve of CEO

      75% positive business outlook

      Ratings by category

      4.4

      Diversity & inclusion

      4.2

      Culture & values

      4.2

      Work/Life balance

      4.0

      Compensation and benefits

      3.7

      Senior management

      3.7

      Career opportunities

      Synchrony has an employee rating of 4.1 out of 5 stars, based on 2,549 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Synchrony employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      4.0
      Jul 4, 2024

      Good

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good WLB, Good Co-workers, career growth

      Cons

      Bad management, lengthy processes, lot of red tape surrounding change

      2.0
      Jun 20, 2024

      ugh

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      benefits, 100% remote, your choice of lunch length (30 min, 45 or an hour)

      Cons

      this is for the customer service department only - everything is a con. they have no clue what they are doing. everything negative about this department or position written on here is accurate. no communication. so many times i waited for a quewstion to be answered out of training and it would take 10 to 60 minutes each time. but your calls have to be short. just read the other reviews, those ones are true.

      4.0
      May 14, 2024

      Good benefits. Misplaced focus long term challenge.

      Vp marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible Friday. Remote. Good communication to employees and benefits.

      Cons

      HR is obsessed with great places to work rating. Matters more than managers and employees actual work and the clients we serve. Lack of career advancement options.

      Viewing 196 - 198 of 2,549 Reviews
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      ReviewsSynchrony reviews

      Glassdoor has 2,848 Synchrony reviews submitted anonymously by Synchrony employees. Read employee reviews and ratings on Glassdoor to decide if Synchrony is right for you.