Synchrony reviews

4.1

79% would recommend to a friend

(2,550 total reviews)
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Brian Doubles

90% approve of CEO

76% positive business outlook

Synchrony has an employee rating of 4.1 out of 5 stars, based on 2,550 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Synchrony employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
3.0
Aug 18, 2017

Financial Representative ( in bound call center)

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice management and co workers. Office facility is very nice.

Cons

Needs to update their computers systems. Still using AS400 and FDR, must be able to use multiply systems to process one transaction. "Constant" changes on procedures. And when I say 'constant' at a minimum monthly but as an average 2-3x a month. Numberous emails on how to handle work-a-rounds because somone did not do their job and test something before they through it into implementation. Increased work load and more responsibilities in past 3 years and annual raises actually have been consistently decreased year after year. Even though the Company is more profitable now than 4 years ago.

4.0
Aug 12, 2017

Banking Rep

Recommend
CEO approval
Business Outlook

Pros

Speaking with the customers and solving their problems

Cons

Older workers are passed over for newer positions

4.0
Aug 9, 2017

Senior Training Specialist

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing team to work with Work environment is good lot of growth opportunities

Cons

Sometimes the regulations may prove to be a little intrusive in your personal life.

Viewing 2203 - 2205 of 2,550 Reviews

Glassdoor has 2,849 Synchrony reviews submitted anonymously by Synchrony employees. Read employee reviews and ratings on Glassdoor to decide if Synchrony is right for you.