Is Synchrony a good company to work for?

Synchrony has an overall rating of 4.1 out of 5, based on over 2,848 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 79% of employees would recommend working at Synchrony to a friend and 75% have a positive outlook for the business. The best reviews about Synchrony have been left by employees working as Business Leadership Program (BLP) , Client Service Representative and Business Leadership Program .

Does Synchrony pay their employees well?

According to anonymously submitted Glassdoor reviews, Synchrony employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Synchrony. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Synchrony?

79% of Synchrony employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Synchrony 4.2 out of 5 for work life balance, 4.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Synchrony?

Customer Service Representative (315) , Customer Service Representative (CSR) (88) , Senior Analyst (58) , Collections Representative (56) , Manager (52) , Senior Customer Service Representative (45) , Analyst (40) , Collections Specialist (32) , Vice President (30) , Fraud Specialist (29) , Assistant Vice President (26) , Bilingual Customer Service Representative (26) , Senior Representative (25) , Intern (24) , Software Engineer (22)

What are the pros of working at Synchrony according to real employee reviews?

"Also great benefits and 401k" ((in 341 reviews)); "Very flexible and good work life balance" ((in 195 reviews)); "1. Pay is great." ((in 114 reviews)); "Great people and very helpful" ((in 112 reviews)); "Permanent work from home" ((in 92 reviews))

What are the cons of working at Synchrony according to real employee reviews?

"Managers do not take feedback seriously unless it's good feedback." ((in 45 reviews)); "Leadership on the Golmind Brand Team operated as a tight clique, and project assignments were heavily influenced by favoritism rather than experience or skill set." ((in 20 reviews)); "Sometimes there is politics involved." ((in 10 reviews)); "The project managers on this team are highly proficient, professional, and a real asset to the team." ((in 3 reviews))

What are employees saying about Synchrony layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Synchrony layoffs and their outlook for job security at Synchrony in 2026.

What are the top reviewed Synchrony locations?

Stamford , Charlotte , Phoenix , Kettering , Altamonte Springs , Chicago , Canton , Alpharetta , Merriam , Atlanta , Champaign , Dayton , New York , Orlando , Cincinnati , Rapid City , Frisco , Kansas City , Guaynabo , San Juan , Costa Mesa , Overland Park , Longwood , Dallas , West Chester , Bridgewater , Saint Paul , Kansas City , Salt Lake City , Bentonville

Synchrony reviews

4.1

79% would recommend to a friend

(2,549 total reviews)

Brian Doubles

90% approve of CEO

75% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,549 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Synchrony has an employee rating of 4.1 out of 5 stars, based on 2,549 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Synchrony employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews

4.0

Jan 17, 2017

High Speed Machine Operator

Lockbox operations ii

Recommend

CEO approval

Business Outlook

Pros

* Great Pay * Great Benefits * Continuous Improvement and Development * Work groups for different inside and outside company functions

Cons

* If you do not live near close to the site, the drive can be very long. * Some of the work hours are challenging * Like any other job there can be internal employee miscommunications

2.0

Jan 7, 2017

Think twice before u join

Senior customer service representative

Recommend

CEO approval

Business Outlook

Pros

Nothing much to say about this company as there is not even a single positive thing. Many regret of the work culture.

Cons

Leave policy, the worst. You get 2 leaves every month and you can take only if there are vacation slots available. There is huge queue. Only 3 sick leaves per year. This is the most sick thing of this company. Pay hike, nothing great. Lot of politics in IJPs. Most of the time, the salary is very less end of the month as there lot of deductions and loss of pay because of the worst leave policy. I have seen, many are sick and they still are working as there r no sick leaves.

5.0

Jan 5, 2017

Fraud Tactical Ops Team Lead

Fraud tactical operations team lead

Recommend

CEO approval

Business Outlook

Pros

Great benefits, friendly co-workers, flexibility, room for advancement.

Cons

Location is not very preferable

Viewing 2290 - 2292 of 2,549 Reviews

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Synchrony

Synchrony reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

High Speed Machine Operator

Think twice before u join

Fraud Tactical Ops Team Lead

Top companies for "Compensation and Benefits" near you

Jobs at Synchrony