Synchrony reviews

4.1

79% would recommend to a friend

(2,549 total reviews)
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Brian Doubles

90% approve of CEO

75% positive business outlook

Synchrony has an employee rating of 4.1 out of 5 stars, based on 2,549 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Synchrony employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
4.0
Jul 2, 2016
Recommend
CEO approval
Business Outlook

Pros

Good training program. 6 week training includes time on phones while still in training. Different shifts are available. Good benefits, vacation, sick time and personal business time available

Cons

Lots of different systems to learn can be intimidating. Split days off so Sunday and another day but must work Monday and Saturdays. Helps to be computer savvy.

1.0
Jul 2, 2016
Recommend
CEO approval
Business Outlook

Pros

The only pros for this company are first day benefits and that the facility is brand new. The human resources staff are very down to earth and friendly as well.

Cons

TraInning is rushed and not thorough. You are lied to about how long the actual training is. You are put on phones too soon with not enough knowledge to be proficient. Then given new company to learn in 1 day put on phones to take calls the next day! Management asks for feedback but then gets rude and defensive when told your feelings. Ask for you to do review but has a lady question you and fill it out for you not really a review then. Feedback is digitally tracked on other supposed review of your trainers. There is a creepy guy who antagonizes several people daily who corporate should be aware of who comes in and out of the training classes all day long. Incidents are not handled fairly a young lady was confronted in hallway by another in front of several witnesses but none of them called on for their statements but the accosted young girl was reprimanded and treated like the aggressor. The people who handled the situation were same race as the woman who aggressor. They spoke with her first not the young lady who was verbally attacked. This aggressive young lady had another violent outburst previously and was talked to by management. All in all I would not recommend this place to anyone. They are liars and are rude.

5.0
Jul 1, 2016

Great teams

Recommend
CEO approval
Business Outlook

Pros

Employee friendly,Open door,Organisation values employee feedback.Dynamic in making changes.Great training,Growth for the employees.Most energized teams.Great leaders.

Cons

Flexibility to work in shifts of their choice.12 months to be in the same process to apply for next level

Viewing 2374 - 2376 of 2,549 Reviews

Glassdoor has 2,848 Synchrony reviews submitted anonymously by Synchrony employees. Read employee reviews and ratings on Glassdoor to decide if Synchrony is right for you.