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      Synchrony

      Engaged Employer

      Synchrony reviews

      4.1

      79% would recommend to a friend

      (2,549 total reviews)
      avatar

      Brian Doubles

      90% approve of CEO

      75% positive business outlook

      Ratings by category

      4.4

      Diversity & inclusion

      4.2

      Culture & values

      4.2

      Work/Life balance

      4.0

      Compensation and benefits

      3.7

      Senior management

      3.7

      Career opportunities

      Synchrony has an employee rating of 4.1 out of 5 stars, based on 2,549 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Synchrony employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      4.0
      May 6, 2016

      Overall a Great Place to Work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is very competitive and they actually pay you your bonus and merit increases Great work/life balance Work from home opportunity Not being micromanaged Benefits are pretty good Vacation/Time off is good and easy to use Encouraging bosses You get to know your manager and their manager, so you're not just a face in the crowd Feel like you're being heard

      Cons

      Interoffice politics - this goes on everywhere, need to learn how to play the game No onboarding - Have to figure it out on your own

      2.0
      May 3, 2016

      SYF, Why?

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company partners with many well know, retailers to offer credit and financing solutions for consumers. Can be very exciting based on how the retail partners business sector performs

      Cons

      Its a Bank. Still a bank in every sense of the word. Bureaucratic, slow and lack innovation

      4.0
      May 1, 2016

      Client Services

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company offers part time work at home positions, will be adding full time work at home positions in the near future. There are informative and fun in-office meetings twice a year, and the support for work at home is excellent. There are several Coordinators available in Instant Messaging for all shifts, to answer questions or issues you have in real time with callers. There is a 4 month ramp up period, which gives a good amount of time to get more comfortable in your role.

      Cons

      Set your schedule carefully when offered the position as you are stuck with it for a minimum of 6 months, possibly longer. While the majority of calls are covered in training, there is a time-period when you first start that you feel training did not cover as much as it should have and you feel lost. I believe that they system is solid and pretty stable, however there are times that the system freezes and you are unable to log out of the phones, get back to your caller, or move to ask for help (in Instant Messaging).

      Viewing 2392 - 2394 of 2,549 Reviews
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      ReviewsSynchrony reviews

      Glassdoor has 2,848 Synchrony reviews submitted anonymously by Synchrony employees. Read employee reviews and ratings on Glassdoor to decide if Synchrony is right for you.