Synchrony reviews

4.1

79% would recommend to a friend

(2,550 total reviews)
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Brian Doubles

90% approve of CEO

76% positive business outlook

Synchrony has an employee rating of 4.1 out of 5 stars, based on 2,550 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Synchrony employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
4.0
Feb 16, 2025
Recommend
CEO approval
Business Outlook

Pros

I like the benefits and work-life balance here.

Cons

I don't like the low compensation and unrealistic metrics. It's frustrating to be expected to meet targets when you're transferred to assist with accounts you're not trained for, especially when those accounts still count toward your performance evaluation. On top of that, you're expected to handle calls without extra compensation, and all you get in return is "Thank you for your flexibility!"—which doesn't justify the heavy workload.

3.0
Feb 14, 2025

Ok

Recommend
CEO approval
Business Outlook

Pros

Pay,Benefits, managers can be helpful when they want to

Cons

Mentally exhausting, metrics, no work/ life balance

Viewing 262 - 264 of 2,550 Reviews

Glassdoor has 2,849 Synchrony reviews submitted anonymously by Synchrony employees. Read employee reviews and ratings on Glassdoor to decide if Synchrony is right for you.