Synchrony reviews

4.1

79% would recommend to a friend

(496 total reviews)
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Brian Doubles

90% approve of CEO

76% positive business outlook

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496 reviews

Reviews about "Compensation"

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4.0
Aug 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Great benefits Great opportunity for networking Great pay for the work Flex Fridays and no meetings that day, though many people use that time to catch up on work they can’t finish during the week due to meetings that eat up time. People are encouraged to develop their career and apply for other positions every 18 months, assuming skills will transfer to another role

Cons

Tech is pretty low quality and outdated Very siloed and backwards at times with reactive support from teams that should be leading the way. Extremely political. People prioritize optics over actual work and will expect you to do the same in order to advance career Very little incentives for above average performance other than not ending up on a performance plan. Everyone gets a similar bonus at the end of the year. Lots of ambiguity in the role, so much so that people are often requesting help with prioritization. High risk of burnout depending on your group

4.0
Jul 31, 2025

GPTW

Recommend
CEO approval
Business Outlook

Pros

more bonuses and benefits 100 % free HMO up to 4 dependents assistance program WFH setup non-strict pull outs when youre involved in any events

Cons

more calls, youre not endorsed for promotion you have to apply for it but if you have strong connections, surely youre the top priority if youre in customer service, you'll be cross-trained/loaned to other dept with the same pay. when it's queuing on a certain dept while your dept is so much avail

2.0
Jul 30, 2025

Eh. Not good

Recommend
CEO approval
Business Outlook

Pros

Good pay Tuition reimbursement Health care

Cons

Lack of communication Management has no clue what their doing Making account managers responsible for lower tier agents overseas (outside out job requirements) without additional pay. Retaliatory behavior from supervisors You have to wait for someone to die before they promote you. Senior agents will ALWAYS take precedence regardless of their skills and capabilities. You are not guaranteed to have time off as requested.

Viewing 25 - 27 of 496 Reviews

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