T.K. Maxx reviews

3.7

71% would recommend to a friend

(3,752 total reviews)
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Ernie Herrman

71% approve of CEO

49% positive business outlook

T.K. Maxx has an employee rating of 3.7 out of 5 stars, based on 3,752 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T.K. Maxx employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
1.0
Mar 27, 2023
Recommend
CEO approval
Business Outlook

Pros

Diversity, co-workers and thats all.

Cons

Hire people to low contracts, then work them double. Furthermore, constrict their hours down to below or just on their contract at the drop of a hat. Progression is a popularity game and used to keep you working hard with no intentions of following through. Management guilt trip staff in order to have them work longer or out of their availability when its suits them. Management using personal situations as a weapon in order to rationalise their unprofessionalism. Intense pressure put on employees, especially if there is a visitor (to make management look better than they are). Management CONSISTENTLY gaslight employees. Management gossip about associates amongst themselves and with other associates. Unattainable expectations regarding dedication to the company. Management expect one to live breathe and die for the company, but will happily remind you how replaceable you are. Calling in sick will result in you being interrogated or accused of lying (even on your first time) and being guilted to the point of forcing yourself to attend work regardless of your condition due to fear of greater repercussions.

1.0
Dec 29, 2017

Political place

Recommend
CEO approval
Business Outlook

Pros

Good pay (on paper) Some very nice people who stays your friends for life

Cons

All that "open and honest"; "treating everyone with respect"; "open and approachable" is just a thing written on paper but doesn't happen in stores. Expecting for you to work 50+ a week without getting paid overtime. Unrealistic expectations for hours given to store. Constant change of mind from upper management. Uneducated management who doesn't know how to talk to people. Political. You only get somewhere if you agree what your store manager says even if that is outrages. You have no life. None respects your free time. Constant change of rota and issued last day before new week starts. You have to be Asian man to fit in team. None cares about your feelings, you either agree or there are the doors. You only get higher if you know people not because of your knowledge.

1.0
May 30, 2017
Recommend
CEO approval
Business Outlook

Pros

Great pay per hour. Great progression available (If you're under 25, preferably under 18) Staff discount (10% across all depts) Pension Local fundraising available for charitable causes upon request and after being reviewed Wages tend to go up each year, always above the nat min wage/living wage Rewards for spotting theft alerts etc

Cons

Where do I even start. If you are disabled, have any health issues, are over 25 (over 18 in most cases), or have your own mind, don't even bother. Waste of energy. If you are any of these things, you will be overlooked for training with excuses, any ideas or serious discussions you want to have will be dismissed and god forbid your managers have a bad day because YOU will be the one they take it out on. There is no respect for older members of the team at all, no leeway regarding time off even though you are EXPECTED to be at their beck and call no matter what, management constantly passive-aggressive especially if you are unable to come in with less than 30mins notice. Rotas are done and posted late, we get no more than a week's notice. Managers have been known to insist people come in whilst on booked time off/holiday to work. Being ill is frowned upon heavily, if you try to call in sick make sure you pack lightly for the guilt trip you'll be going on. Rewards mentioned in the pros section only apply if you're under 25 or are the golden child. If you are neither of those, but work hard because that's what you were employed to do, don't expect anything but your wages and a big bucket of attitude in return. Oh and also don't expect to leave when your shift ends. Add another 30mins minimum. But you must be there on time, or you'll be written up.

Viewing 31 - 33 of 3,752 Reviews

Glassdoor has 4,381 T.K. Maxx reviews submitted anonymously by T.K. Maxx employees. Read employee reviews and ratings on Glassdoor to decide if T.K. Maxx is right for you.