T.K. Maxx reviews

3.7

71% would recommend to a friend

(3,783 total reviews)
avatar

Ernie Herrman

72% approve of CEO

50% positive business outlook

T.K. Maxx has an employee rating of 3.7 out of 5 stars, based on 3,783 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T.K. Maxx employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
3.0
Jul 29, 2016

Customer service

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The atmosphere is laid back, supervisors and managers are understanding and approachable. As a part time employee, flexible hours were readily available to suit cater to my university timetable.

Cons

Store's reputation means that the majority of customers are automatically disrespectful toward the merchandise, premises and on many occasions, staff. Likewise, many employees find it easy to approach the work in a lazy or careless manner.

2.0
Jul 19, 2016

ridiculous management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Occasionally you would get 20% discount on a weekend (about twice a year)

Cons

(Manchester Store) -Very warm environment -Many Managers tried to make you do a Mexican wave before a shift. we are there to work, not be made to feel like childen. -Managers not pitching in to set an example. Also were frequently seen shopping, gossiping with other managers or just generally avoiding work.

1.0
Jul 8, 2016
Recommend
CEO approval
Business Outlook

Pros

Co-workers are absolutely lovely. Met some really nice people, some managers are nice from time to time depending on their mood. 7.50 pound an hour, but the hours are so poor the higher hourly wage is useless.

Cons

I don't even know what to start from. The company expects you to be fully flexible but they randomly cut hours to your minimal contracted hours. One rare week you'll find yourself doing over 30 hours when you're on a minimal 8 hour contract, but thats on occasion. They employ too much staff and cut the hours of loyal workers. Instead of employing 20 people every few months why don't you just give more hours to the dedicated staff you already have? How are we supposed to live of minimal contracted hours. The wage won't even cover rent most of the time!!! I have worked for the company for nearly a year and I have been asking for my contract being increased for absolutely ages and so have others but with no response, yet a new employee got a job with a 30 hour contract just because they know someone who is higher up in the company!! Direspectful and unfair. Managers are moody, sometimes they are nice but most of the time they won't even respond to you saying hello. They love to act like they are better than you. Rota gets put up very late and gets changed all the time randomly! Can't plan your time off whatsoever. No chances for upgrading to a higher position. People have worked here for over 10 years and they are still just a regular shop floor assistant. It also seems like they don't want foreign employees to get the higher management positions.

Viewing 3589 - 3591 of 3,783 Reviews

Glassdoor has 4,416 T.K. Maxx reviews submitted anonymously by T.K. Maxx employees. Read employee reviews and ratings on Glassdoor to decide if T.K. Maxx is right for you.