T.K. Maxx reviews

3.7

71% would recommend to a friend

(3,769 total reviews)
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Ernie Herrman

72% approve of CEO

50% positive business outlook

T.K. Maxx has an employee rating of 3.7 out of 5 stars, based on 3,769 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T.K. Maxx employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
3.0
Dec 27, 2015

Sales Assistant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good environment to work in. Good way to learn about the retail industry and to be included on whats coming up in the business ie. Christmas Campaign and Company goals. Family and Friends only discounted shopping evenings

Cons

Very busy, hard to keep up with the mess. Staff discount is low unless there is a twice a year double discount weekend Management can be unfriendly in store.

4.0
Nov 22, 2015
Recommend
CEO approval
Business Outlook

Pros

Great working environment, associates and management are very friendly. You get the chance to be involved other things such as charity work (which is always enjoyable). Training is very hands on.

Cons

Employees salary can be better. They can improve on their in-house talent search, I.e not just for store promotion but for graduate level positions

2.0
Nov 11, 2015

Treat badly, horrible boss

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some nice people to work with, mostly those on the same level as yourself

Cons

It was my first job, and it didn't give me a good outlook for the future if this was what working life was going to be like. My boss was the worst. She was very rude, she treated you like you were the dirt on her shoes, she kept me contantly on edge and stood behind me often when I was serving people while picking out flaws. Once she did this and put me off so I asked for her help and she made me so embarrassed in front of a customer stating 'how long have you worked here now?!' I tried to laugh it off but it made me and the customer feel awkward. Another time I had came into work 45 minutes early in order to speak to her about shifts, as I needed certain days off for college. I had previously rung to ask her, and she said to come into work and I could do it but the 2 week notice had ended (like I knew it would, hence why I rang her before it would) and it turned out she was the only manager in store at the time, I knocked on the glass panel of her office, stood back and smiled and waited. I could see she had her phone out and looked like she was scrolling, she opened the door telling me she'd speak with me in a bit because'she was busy as I could see' so I waited. When she came out she took me into another room to sit me down in, and she immediately blasted me in a very patronising tone for 'rudely' interrupting her, as she apparently face timing her kids. I apologised and told her I didn't know she was doing so, and she proceeded to tell me, and I quote "you just don't think before you do things, do you?" Her treatment was rubbed off onto the other head staff too, as most of them were stern and very inhumane. When I came in for work I was immediately disheartened and couldn't wait to get out, it was like a prison to be honest. I was once brought in for some mistakes I'd made on the tills, and I had a panic attack which really just says it all. I was that afraid. The next day I rang my boss to tell her that I was just very stressed with college and work on top of it, and basically to explain how I was feeling to her but of course she was not interested, and before I could say anything she butter in saying "why don't you just quit then?" I am not over dramatising this either, this is literally how it was. Worst experience ever, felt like I'd joined secondary school again.

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Glassdoor has 4,402 T.K. Maxx reviews submitted anonymously by T.K. Maxx employees. Read employee reviews and ratings on Glassdoor to decide if T.K. Maxx is right for you.