T.K. Maxx reviews

3.7

71% would recommend to a friend

(3,753 total reviews)
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Ernie Herrman

71% approve of CEO

49% positive business outlook

T.K. Maxx has an employee rating of 3.7 out of 5 stars, based on 3,753 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T.K. Maxx employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
4.0
Feb 15, 2017
Recommend
CEO approval
Business Outlook

Pros

•Lots of over time opportunities •Flexible hours •No age gap with pay, all associates paid the same •First eyes on stock •10% discount with some weekends 20% off •Great for school leavers and students

Cons

•Some (not all) managers have favouritism •Can be long hours and very busy •4 hour shifts have no break •Can be very boring on quiet days and very tiring on busy days •A lot to learn and remember. Expected to remember straight away

2.0
Oct 19, 2016

shop assistant

Recommend
CEO approval
Business Outlook

Pros

location was nearby to me

Cons

egotistical management you'd think they were masters of the world purile excercises for staff

1.0
Dec 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Good salary, meets market. Used to beat the market but this has now levelled out. Store teams work hard and are fun to be with. Store managers are capable and willing to invest in developing teams. Lots of career opportunities for assistant managers and below as store managers are desperate to leave poorly managed environments.

Cons

Business above store manager level seems broken. District Manager in Manchester area doesn’t display capability to deal with minor people issues effectively, escalates issues too quickly creating very negative situations. I got asked about my managers performance (and other store managers) in a way that seemed like they are changing out their store leaders for new, inexperienced ones. Store teams are poorly supported in a payroll model the business admits is broken. Store management teams working way above contracted hours to meet deadlines and expectations of senior leadership.

Viewing 40 - 42 of 3,753 Reviews

Glassdoor has 4,382 T.K. Maxx reviews submitted anonymously by T.K. Maxx employees. Read employee reviews and ratings on Glassdoor to decide if T.K. Maxx is right for you.