T-Mobile Coach In Customer Service reviews

3.6

59% would recommend to a friend

(125 total reviews)
avatar

Srini Gopalan

35% approve of CEO

45% positive business outlook

Coach In Customer Service employees have rated T-Mobile with 3.6 out of 5 stars, based on 125 company reviews on Glassdoor. This indicates that most Coach In Customer Service professionals have a good working experience there. T-Mobile is rated in line with the average (within 1 standard deviation) by Coach In Customer Service professionals compared to other employers within the Telecommunications industry (3.6 stars).

Reviews by job title

125 reviews
4.0
Apr 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong focus on employee growth and development, with significant investment in both personal and career advancement. The company encourages community engagement and volunteering, creating a meaningful impact beyond the workplace. Offers competitive benefits including tuition assistance, stock options, and comprehensive employee benefits. Collaborative team environment with access to tools and resources needed for success.

Cons

High performance pressure with strict metrics and heavy workload. Work-life balance can be challenging, and frequent changes in priorities or processes can create stress for frontline leaders.

4.0
Jan 30, 2026

Review

Recommend
CEO approval
Business Outlook

Pros

Phone plan perks Benefits Networking and Growth

Cons

High burnout Not enough support Salaried position meant 50+ hours

5.0
Jan 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work when they don’t lay you off

Cons

Negative layoffs all the time

Viewing 4 - 6 of 125 Reviews

Glassdoor has 24,610 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.