Is T-Mobile a good company to work for as a Store Manager?

Store Manager professionals working at T-Mobile have rated their employer with 3.7 out of 5 stars in 302 Glassdoor reviews. This is a higher than average score with the overall rating of T-Mobile employees being 3.6 out of 5 stars. Search open Store Manager Jobs at T-Mobile now and start preparing for your job interview by browsing frequently asked Store Manager interview questions at T-Mobile .

Does T-Mobile pay Store Manager employees well?

Store Manager professionals rate their compensation and benefits at T-Mobile with 3.4 out of 5 stars based on 302 anonymously submitted employee reviews. This is 13.7% worse than the company average rating for salary and benefits. Find out more about Store Manager salaries at T-Mobile.

How happy are Store Manager professionals working at T-Mobile?

67% of Store Manager employees at T-Mobile would recommend their employer to a friend. This rating has decreased by 12% in the past 12 months. Store Manager professionals have also rated T-Mobile with a 2.9 rating for work-life-balance, 3.5 rating for diversity and inclusion, 3.3 rating for culture and values and 3.2 rating for career opportunities.

What are the top reviewed jobs at T-Mobile?

Mobile Expert (3053) , Sales Associate (1267) , Retail Sales Associate (1130) , Sales Representative (755) , Customer Service Representative (700) , Retail Store Manager (672) , Retail Associate Manager (547) , Account Executive (378) , Manager (314) , Store Manager (298) , Retail Sales Representative (270) , Sales (207) , Software Engineer (196) , Assistant Manager (165) , Account Expert (157)

What are the pros of working at T-Mobile according to real employee reviews?

"Mobile benefits are great and I could imagine someone working at HQ is very happy with life because of them." ((in 3528 reviews)); "Good pay working part time when at the right store with the right traffic and are good at sales." ((in 2139 reviews)); "This is a company with a great culture and a set of policies that are very positive for employees." ((in 953 reviews)); "So many great people that work here Positive results in the past few years have created good momentum" ((in 795 reviews)); "commission based is good and bad. it depends on traffic of store and promotions" ((in 698 reviews))

What are the cons of working at T-Mobile according to real employee reviews?

"Poor Management Unprofessional You might get unlucky and get a manager that doesn't know what he is doing and the employees suffer" ((in 946 reviews)); "Bad manager who has no idea what is going on a day to day basis?" ((in 525 reviews)); "Executive Management and Senior Leadership is lacking direction and does not back you up or provide any constructive coaching." ((in 388 reviews)); "long hours for the job; a multitude of supervisors that you are required to give information to ensuring that job is complete to their satisfaction" ((in 350 reviews)); "No stability with frequent layoffs expected every year now." ((in 232 reviews))

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T-Mobile Store Manager reviews

Item: T-Mobile
Rating: 1
Author: Store Manager

3.7

67% would recommend to a friend

(302 total reviews)

Srini Gopalan

33% approve of CEO

55% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.4

Compensation and benefits

3.3

Culture & values

3.2

Career opportunities

2.9

Work/Life balance

2.9

Senior management

Manager Store In Store employees have rated T-Mobile with 3.7 out of 5 stars, based on 302 company reviews on Glassdoor. This indicates that most Manager Store In Store professionals have a good working experience there. T-Mobile is rated in line with the average (within 1 standard deviation) by Manager Store In Store professionals compared to other employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

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Reviews by job title

302 reviews

4.0

Apr 2, 2009

I am T-Mobile Count on Me

Store manager

Recommend

CEO approval

Business Outlook

Pros

Great Benefits such as health insurance, life, dental and vision. We get some great benefits and the employee contribution part is very low. Lots of earned PTO time given and earned on a weekly basis not on year to year which is great.

Cons

No formal programs for management advancement, you are stuck where you get started. Not so great compared to the other carriers employee phone program. You pay a lot for your phones and you are stuck with them company policy prevents you from even giving away a phone you buy. Too much training with little impact and often long and boring.

1.0

Sep 3, 2008

T-Mobile doesn't respect it's employee's personal time/life.

Store manager

Recommend

CEO approval

Business Outlook

Pros

They are pretty flexible if you are a part-time sales rep, but beyond that be prepared to dedicate your life to them. They do allow you to develop your management skills , with a lot of off site and online courses.

Cons

Full-Timers, Key Holders and Managers are expected to be "Team Players" and basically live at work - they always talk about having a work/life balance but they don't live up to their own hype. Favoritism rules here as well - its more who you know and kiss up to rather than actual ability and competence that matter here. Upper management changes directions WAYYYYY to often - its seems like there is a new "focus" every week! and the stuff that was last week's "focus" gets dropped in favor of the new "focus" of the week.

Viewing 301 - 302 of 302 Reviews

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T-Mobile Store Manager reviews

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I am T-Mobile Count on Me

T-Mobile doesn't respect it's employee's personal time/life.

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