T-Mobile Retail Support Associate reviews

3.5

68% would recommend to a friend

(1,868 total reviews)
avatar

Srini Gopalan

36% approve of CEO

48% positive business outlook

Retail Support Associate employees have rated T-Mobile with 3.5 out of 5 stars, based on 1,868 company reviews on Glassdoor. This indicates that most Retail Support Associate professionals have a good working experience there. T-Mobile is rated in line with the average (within 1 standard deviation) by Retail Support Associate professionals compared to other employers within the Telecommunications industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

money, phones, and tech is cool to work with and learn

Cons

people can be a pain and every other month they find a new way to pay you less but you sell more.

3.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Uniforms Quarterly Stock PTO Great earning potential.

Cons

Typical Retail BIG push to self service with no transparency on future. Pressure for credit cards apps. Sr Leadership can be out of touch with what actually goes on in a store. Depending on your Sr Manager your gonna be good or your going to hate your life.

Viewing 13 - 15 of 1,868 Reviews

Glassdoor has 24,611 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.