T-Mobile reviews

3.6

62% would recommend to a friend

(8,589 total reviews)
avatar

Srini Gopalan

48% approve of CEO

51% positive business outlook

Reviews by job title

9K reviews

Reviews about "Compensation"

Return to all reviews
3.0
Aug 17, 2022

Metrics are a joke

Recommend
CEO approval
Business Outlook

Pros

$20/hr and the benefits are great. Monthly Bonuses are a plus

Cons

Micro management is high because your stats determine how much bonus the coach gets. There is a lot of favoritism . Some of the coaches are unprofessional. Stats are very hard to reach and the call volume is high all the time

3.0
Aug 17, 2022
Recommend
CEO approval
Business Outlook

Pros

Solid benefits and pay, covered the majority of my wife’s pregnancy expenses. Decent career development if you want to move up in organization.

Cons

Commission structure is always changing to the company’s benefit and the employees detriment. Merge with Sprint created a bunch of redundant positions and made it impossible to get promoted. Some customers can be difficult and robberies do happen in the wireless industry on occasion.

1.0
Aug 17, 2022

Depression

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

decent pay, good benefits, hybrid

Cons

they wont listen to feedback, even when they ask for it, they demand sales, if you speak out about their sales demands its brushed off

Viewing 3034 - 3036 of 8,589 Reviews

Glassdoor has 24,606 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.