T-Mobile reviews

3.6

62% would recommend to a friend

(23,190 total reviews)
avatar

Srini Gopalan

50% approve of CEO

52% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,190 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

23K reviews
3.0
Jan 19, 2025

Liberal place

Recommend
CEO approval
Business Outlook

Pros

Good competitive position in market; strong balance sheet

Cons

Too political, too liberal, hard to get anything done

3.0
Jan 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Benefits are great and lot's of flexibility. Good work/life balance with the occasional "fire"

Cons

Lack of clear vision and too much change to get your bearings. Leadership seems to take the easy way out often...quick fixes instead of attacking issues at the root. Leadership needs diversity...bad!!!

1.0
Jan 9, 2025
Recommend
CEO approval
Business Outlook

Pros

T-Mobile used to be an exciting, prestigious and challenging place to work. I loved my job and my co-workers. I was there 15 years. I won the peak award and other company wide awards. It was a dream job until it wasn’t, and even though management always blames the people doing the real work, in this case the fish is rotting from the head down.

Cons

T-Mobile Legal has completely transformed. I went from working for someone who was inspirational and challenging to working for supervisors who actively broke the rules, undermined, and took credit for their direct reports’ achievements. There was no choice in teams or work groups. Everyone lived in fear of layoffs. Currying favor and backstabbing was the primary way to rise in the ranks. It’s truly a “Lord of the Flies”environment. The person they hired as a VP made her reputation gutting prestigious legal teams at companies like the Gap and Luxotica. I was told I was “unpromotable” because of my salary (after being an employee for 15 years) and because of my credentials (grads from prestigious law schools are actively targeted and laid off for “savings to the company”.) The same VP used skip-level meetings to actively harass and intimidate. The last straw was when my name was removed from work I completed before appreciation was announced at legal team meetings for favored employees because the VP refused to recognize any work done by employees she targeted. I am still in touch and am very close to the people that I started working with me at T-Mobile. (I have moved on to happier, work, environments.) We have all been traumatized, without exception. I would NEVER work for a company like this again. It was the greatest mistake of my life to stay past the day T-Mobile lost its values and became yet another soulless corporation, returning maximum profit to shareholders at the expense of customers and employees.

Viewing 370 - 372 of 23,190 Reviews

Glassdoor has 24,572 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.