Pros
I met a lot of great people working there, people of all kinds and we had a good time together making work much more tolerable. The campus was pretty awesome even though we didn't have time to use any of the amenities so that felt very much like false advertising when they gave me a tour during the initial interview.
Cons
They were extremely demanding of all these different quotas we have to meet. They care far more about how short the call is than they do about you actually helping someone. I got horrible mono and developed an autoimmune disorder while working there. There was no understanding at all. They made my already upside down life a nightmare when at the time work was the only place I felt normal and they ruined that. They also said they were promoting me to a Senior position (low level management) which means I now run a team of 10-20 people, I get in early, stay late, go to all the meetings and I'm still expected to do my original job and it turns out they never actually promoted me. I didn't get a raise, better benefits, overtime, nothing. They used me and then threw me away when I stopped being at the top of my game because my life was falling apart due to this illness. Eventually they just laid everyone off and took our positions overseas.