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      T-Mobile

      Engaged Employer

      T-Mobile reviews

      3.6

      62% would recommend to a friend

      (23,147 total reviews)
      avatar

      Srini Gopalan

      51% approve of CEO

      51% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.9

      Compensation and benefits

      3.5

      Culture & values

      3.4

      Work/Life balance

      3.3

      Career opportunities

      3.0

      Senior management

      T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,147 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      23K reviews
      1.0
      Jun 2, 2026

      Great benefits, but significant issues with pay and advancement

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Great benefits such as the potential to get a free college degree - Big discounts on phone service - lots of vacation time flexibility - There are a number of different career fields available if you are willing to relocate

      Cons

      -Underpaid and very stingy on raises - Will gaslight you into believing you are overpaid - Despite saying they are all about career development there is significant gatekeeping preventing advancement -Executives care nothing about employees only shareholders -Layoffs have become a regular occurrence -Management offers the worst career advice and will find any reason not to promote someone

      2.0
      Jun 1, 2026

      Be aware! Layoffs due to AI replacement are in the thousands!

      Product manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company used to be very inclusive and welcoming. Management was trustworthy and frequently communicated the next steps in our companies future. After the merger with Sprint, that changed significantly for the worse and by the time I was laid off, I was so happy to get out of that place.

      Cons

      Today, sexism runs rampant, thanks to the examples senior management sets. Decisions are constantly made on the fly by senior management with zero communications as to why. The product and technology department is seeing mass layoffs every 3 months, with the VP of the organization saying AI can do most if not all of project/product managers jobs. They has also laid off a considerable amount of engineers, due to AI. The rest they have mostly outsourced to a new office in India. The attitude in the office is awful... morale is so low.

      Viewing 40 - 42 of 23,147 Reviews
      Related searches: T-Mobile jobs | T-Mobile salaries | T-Mobile benefits | T-Mobile interviews | T-Mobile conversations
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      Glassdoor has 24,523 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.