T-mobile went downhill and is trimming down employees to save money in their own pockets.
Pros
-Great discount on phone bill - Great healthcare, dental, and childcare benefits -Commission checks on good months of selling
Cons
-Work life balance feels nonexistent because you have to worry about if your hitting goals to stay afloat or you will get on write ups. -Pressure between remaining calm with difficult customers but at the same time hitting your numbers and goals. No feeling of understanding or empathy. -Everything is about numbers there is no care in the world about employees anymore. -Forcing T-life for everything and being held accountable when to r customer can’t use it. -Now being forced to push T-Mobile credit cards and send links to customers even when they don’t want it. -T-Mobile doesn’t care about their employees like they used to. They now put overly high and unrealistic goals and hold you accountable when you aren’t green across the board in a 3 month trend. Take away certain compensations and T-Mobile as a company consistently add more problems with customers making it harder to your job including on forced non tax included plans and raising prices on “Guaranteed” price rates.