T-Mobile reviews

3.6

62% would recommend to a friend

(23,199 total reviews)
avatar

Srini Gopalan

50% approve of CEO

52% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,199 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

23K reviews
3.0
Dec 2, 2025
Recommend
CEO approval
Business Outlook

Pros

-commission sales with decent hourly (depending on the region) -full benefits, tuition assistance included (can have college paid for fully of full time, 50% if part time) -flexible -casual uniform (usually t-mobile shirt, blue jeans and sneakers) -employee phone discount programs

Cons

-culture can be very toxic, depends heavily on culture curated by management and senior management -getting promoted is highly political and have a "what have you done for me" attitude when trying to move up -getting into a higher performing store is often based on a popularity contest (who sucks up to the boss the best) -full time position is very limited and is treated as a promotion in itself, with some times of the year only getting 35 hours a week depending on district and business needs -if you dont sell or have a bad month, they will find a way to either transfer you to a low volume store or get rid of you -commission structure fluctuates quite a bit, with many potential sales being relegated to T-Life app (will probably be getting rid of upgrades in store) -black out season will make it tough to take PTO during holidays

1.0
Dec 2, 2025
Recommend
CEO approval
Business Outlook

Pros

average salary that can let you survive even if you are not receiving bonuses

Cons

NOT TMOB'S FAULT BUT THE AGENCY'S -TTEC toxic workplace, toxic bosses, toxic team mates, toxic clients, unfair pay for heavy type of work, tmob system glitches, system not working all the time as sales, ugly, just ugly!! never coming back again IT TOOK A TOLL ON MY MENTAL HEALTH

5.0
Dec 1, 2025

Decent Company To Work For

Recommend
CEO approval
Business Outlook

Pros

robust benefits package, decent pay, depending on the location management *can* be extremely supportive

Cons

frontline employees do not receive clear communication in regards to our futures in the company

Viewing 532 - 534 of 23,199 Reviews

Glassdoor has 24,583 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.