T-Mobile reviews

3.6

62% would recommend to a friend

(23,201 total reviews)
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Srini Gopalan

49% approve of CEO

51% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,201 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

23K reviews
1.0
Oct 12, 2021
Recommend
CEO approval
Business Outlook

Pros

- LGBTQ friendly. (To a certain extent, unfortunately) - The company is hot pink?

Cons

- My hours were cut after working 50+ a week during peak (short staffed), and after they hired a new male employee. (I had been there six months and was told their had been labor cuts, but his hours were at a steady 40). - My area manager should have been demoted for using derogatory language in front of my customer. (A dispute was filed, and an investigation and other employee statements Did no Justice and I ended up quitting to pursue another company. Shortly after, my fellow employee was also fired.)

1.0
Oct 3, 2021

Manager from hell

Recommend
CEO approval
Business Outlook

Pros

Decent hourly pay and the commission was good if you can sell over-priced accessories.

Cons

Cannot have disabilities or keep them hidden at all times. It can out that I was epileptic and the very next update, my work schedule was cut from 40hrs/w to 5hrs/w. That's FIVE hrs a week. I reported to HR but just my luck, the HR was the manager's close personal friend.

1.0
Sep 28, 2021
Recommend
CEO approval
Business Outlook

Pros

Steady customers, always made sales.

Cons

Unfortunately a year into working, the management changed. Manager had no back bone and let customers walk all over employees.

Viewing 532 - 534 of 23,201 Reviews

Glassdoor has 24,585 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.