T-Mobile reviews

3.6

62% would recommend to a friend

(23,201 total reviews)
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Srini Gopalan

49% approve of CEO

51% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,201 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

23K reviews
4.0
Aug 11, 2021
Recommend
CEO approval
Business Outlook

Pros

Benefits, innovator, position in market, brand, career growth opportunities, education. Company in general is great to work for, but we have some hurdles post merger.

Cons

Culture has changed after the merger. Leaders are not people first as much as pre - merger. We have gotten so numbers hungry, we have forgotten what we stand for. As a front line rep and lover of the company, that's hard to watch transform. Additionally, leadership encourages taking time off, but there are no solid processes in place to provide coverage so people are still working while on PTO and it's leading to burnout. Work load has increased and with added focus on trainings has affected work/life balance a bit. Perhaps more frequent short surveys to take temperature from the field will help. D&I is preached, but in reality we have a long way to go.

1.0
Jul 13, 2021
Recommend
CEO approval
Business Outlook

Pros

the benefits are great, stock options, gay friendly, stays up on current topics, they care about the customer.

Cons

you have to learn/teach two systems, when the company merged they didn't match the pay so half the staff is getting paid poorly so they dont want to help, moral is low. they didnt train the sprint employees the same so there's a knowledge gap. there is favoritism based on the topics going on in the world such as race and sex.

Viewing 544 - 546 of 23,201 Reviews

Glassdoor has 24,585 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.