T-Mobile reviews

3.6

62% would recommend to a friend

(23,201 total reviews)
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Srini Gopalan

50% approve of CEO

52% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,201 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

23K reviews
5.0
Nov 20, 2025

Excellent Employer

Recommend
CEO approval
Business Outlook

Pros

Positive leadership Supportive work environment Enjoyable and challenging work

Cons

None that I can think of

3.0
Nov 20, 2025

lost its luster

Recommend
CEO approval
Business Outlook

Pros

great benefits overall.. for the most part, store management works with you on having a decent work/life balance..

Cons

senior leadership lead with deceit.. commission incentives slowly being taken away and pay is being geared to an hourly only style.. store closings leading to overstaffing on all levels, no room for promotions.. exploiting sales reps to do managerial work, only to lead to no promotion.

Viewing 550 - 552 of 23,201 Reviews

Glassdoor has 24,585 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.