T-Mobile reviews

3.6

62% would recommend to a friend

(23,205 total reviews)
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Srini Gopalan

49% approve of CEO

51% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,205 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

23K reviews
1.0
Sep 14, 2020

SNAFU

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Can't think of any because I wasn't there long enough..........

Cons

Trying to get past the new hire training.......

3.0
Sep 2, 2020
Recommend
CEO approval
Business Outlook

Pros

T-Mobile was once an agile, scrappy company with an amazing CEO, John Legere. We were legitimately trying to solve customer pain points and we were the Uncarrier.

Cons

Fast-forward to 2020, Mike Seivert was taking over as CEO, Matt Staneff was the CMO and John Legere was leaving. I had seen subtle changes over the years. From unreasonable and unnecessary deadlines to a focus on what Wall St. cared about rather than what customers. needed T-Mobile is no longer innovative, no longer thinking about the customer first and only wants to achieve a million net new lines per quarter. I no longer believed in the mission so I gave up my $200,000 a year role and opted to start my own business. Despite losing over half of my salary, I am convinced I did the right thing. If Legere stayed, I would have stayed, but under the current c-level management I decided it was more important that I stood for principles than pandered for money.

3.0
Jul 8, 2020

Okay place

Recommend
CEO approval
Business Outlook

Pros

Pay, People, Culture, Values. Career advancement

Cons

Communication upper management, Favoritism, Fraud

Viewing 592 - 594 of 23,205 Reviews

Glassdoor has 24,589 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.