T-Mobile reviews

3.6

62% would recommend to a friend

(23,205 total reviews)
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Srini Gopalan

49% approve of CEO

51% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,205 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

23K reviews
1.0
Oct 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Strong Brand & Industry Presence Inclusive and Diverse Culture (In Theory) Competitive Benefits Collaborative Peers Dynamic & Fast-Paced Environment

Cons

Poor Leadership Culture Gap Between Vision and Practice Favoritism and Office Politics Limited Accountability Burnout and Workload

3.0
Oct 30, 2025

Okay

Recommend
CEO approval
Business Outlook

Pros

Great Coworkers, Very relaxed work environment, enjoyable

Cons

Berated by customers constantly, sometimes toxic work environment

4.0
Oct 30, 2025

Good pay and good culture.

Recommend
CEO approval
Business Outlook

Pros

Good pay for the work that you do, meeting all kinds of new people and making friends within the company.

Cons

Micromanagement or not involved at all there is no in between but it depends on the location. Stressful schedule, and the inclusion of T-life app on the customer phone as a POS system is running the company downhill.

Viewing 607 - 609 of 23,205 Reviews

Glassdoor has 24,589 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.