T-Mobile reviews

3.6

62% would recommend to a friend

(23,170 total reviews)
avatar

Srini Gopalan

50% approve of CEO

51% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,170 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

23K reviews
4.0
Jul 31, 2015
Recommend
CEO approval
Business Outlook

Pros

It's the corporate turnaround story of the decade with the Un-carrier positioning, focused on putting customers first, which feels great. You will be inspired by leaders, especially John Legere and Mike Sievert. It's a very marketing-led company, which is great for those of us in marketing. The pay and benefits are great with almost 4 weeks vacation time to start.

Cons

Marketing planning seems to have gone out the window, and it seems we're working to launch whatever idea we came up with last week ASAP, sometimes to the expense of a good customer experience, and things change constantly, which can feel disruptive. The IT systems and teams are also very bloated, slow and not great quality. It can hinder our ability to fully take things to market quickly and with a great experience for customers.

4.0
Apr 21, 2015

Sales Leader

Recommend
CEO approval
Business Outlook

Pros

Plenty of time off Excellent benefits (tuition reimbursement, medical, 401k matching etc…) Flexible hours Great brand recognition On-going training Upward mobility

Cons

Many store managers are promoted who are not ready to lead others Too much tolerance for bad apples Way too many metrics Too many changes to the comp plan where we end up making less money To many errors calculating commission

4.0
Dec 6, 2014

Never a dull moment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent Benefits, Tuition reimbursement, 401K, Stock Plan, Daycare Reimbursement , Work part time and make full time money

Cons

Sometimes good workers get over looked but every situation is diffrent

Viewing 181 - 183 of 23,170 Reviews

Glassdoor has 24,550 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.