T-Mobile reviews

3.6

62% would recommend to a friend

(8,591 total reviews)
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Srini Gopalan

48% approve of CEO

51% positive business outlook

Reviews by job title

9K reviews

Reviews about "Compensation"

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3.0
Dec 2, 2025
Recommend
CEO approval
Business Outlook

Pros

-commission sales with decent hourly (depending on the region) -full benefits, tuition assistance included (can have college paid for fully of full time, 50% if part time) -flexible -casual uniform (usually t-mobile shirt, blue jeans and sneakers) -employee phone discount programs

Cons

-culture can be very toxic, depends heavily on culture curated by management and senior management -getting promoted is highly political and have a "what have you done for me" attitude when trying to move up -getting into a higher performing store is often based on a popularity contest (who sucks up to the boss the best) -full time position is very limited and is treated as a promotion in itself, with some times of the year only getting 35 hours a week depending on district and business needs -if you dont sell or have a bad month, they will find a way to either transfer you to a low volume store or get rid of you -commission structure fluctuates quite a bit, with many potential sales being relegated to T-Life app (will probably be getting rid of upgrades in store) -black out season will make it tough to take PTO during holidays

1.0
Dec 2, 2025
Recommend
CEO approval
Business Outlook

Pros

average salary that can let you survive even if you are not receiving bonuses

Cons

NOT TMOB'S FAULT BUT THE AGENCY'S -TTEC toxic workplace, toxic bosses, toxic team mates, toxic clients, unfair pay for heavy type of work, tmob system glitches, system not working all the time as sales, ugly, just ugly!! never coming back again IT TOOK A TOLL ON MY MENTAL HEALTH

Viewing 211 - 213 of 8,591 Reviews

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