T-Mobile reviews

3.6

62% would recommend to a friend

(23,177 total reviews)
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Srini Gopalan

50% approve of CEO

52% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,177 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

23K reviews
4.0
Nov 15, 2012

Great, nice co-workers but slow speed of execution

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Extremely nice people, good team environment, some challenging projects, good work-life balance, no expectation of working evenings or weekends

Cons

Not sure of the overall company strategy, multiple teams working on same things, need for better alignment among teams. Also, operational execution is a difficult process and takes a lot of effort and time.

1.0
Nov 13, 2012

Going downhill

Recommend
CEO approval
Business Outlook

Pros

Great benifits and cheap cell phone bill.

Cons

Continue to find ways to not make as much money as you did previous year. Gearing all channels including b2b to be retail. 180 deac and chargebacks, constantly uphill battle to outsell deacs. Never getting iPhone.

3.0
Nov 11, 2012
Recommend
CEO approval
Business Outlook

Pros

A lot of opportunity to grow at the retail level and relatively quickly. Great benefits. Pay is decent. More casual/relaxed than most major wireless carriers.

Cons

BEWARE: LOTS OF POLITICS! Allows local segments of the business to dismantle all corporate structure by implementing amateur ideas, strategies and procedures which never work and often leads to endless tail-chasing and unnecessary headaches (especially in Florida region) just to get ahead in their personal development. Does not really encourage work/life balance even though they say they do. Some district managers have little to no wireless background and don't truly understand the realities of the business at a customer level. Strongly encouraged to waste lots of paper. Not much encouragement (discouragement actually) to grow beyond retail.

Viewing 22921 - 22923 of 23,177 Reviews

Glassdoor has 24,557 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.