T-Mobile reviews

3.6

62% would recommend to a friend

(23,155 total reviews)
avatar

Srini Gopalan

51% approve of CEO

51% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,155 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

23K reviews
3.0
Jul 3, 2009
Recommend
CEO approval
Business Outlook

Pros

Relatively good pay for the job. Good benefits and 401K match. Pretty easy job and lots of independence. Lots of flexibility with time off and vacations.

Cons

I'm speaking to the current state of affairs... No promoting from within the company. Even high producing salespeople are rarely considered for management or promotion. Incompetent Middle Management....when times were good, many looked like superstars. With the recent decline in the economy, "the emperor has no clothes". Coaching and development is non-existent. I approached the regional managers for some feedback about what I need to do about advancement and I get a thoughtless response. They sure do like it that I exceed my quota and help coach and develop my peers. Silly promotions and a lack of honesty about who our company is and what it means to our customers. Focus is so dispersed amongst a large group of "initiatives" that its difficult to be effective. Focus changes every month making it easy for underperformers to be held accountable.

5.0
Jun 6, 2009
Recommend
CEO approval
Business Outlook

Pros

T-Mobile is a company that actually cares about it's employees AND it's customers. I was satisfied the entire time I worked there. The benefits package they offer the employees (full- or part-time) is amazing! Overall, a great company to work for and a company I was proud to work for.

Cons

They don't pay quite as much as competitors, but only by $.25 or $.50 an hour. However, the working conditions more than make up for the lower pay.

3.0
Jun 4, 2009
Recommend
CEO approval
Business Outlook

Pros

Passion for the customers and a proactive approach to satisfying them. T-Mobile does a great job getting the Senior Leadship message out and understood with customer facing employees.

Cons

Work life balance is a value that is not always a true reailty. Director level and above team that cares more about sucking up to Operations rather than doing right for the employees.

Viewing 23005 - 23007 of 23,155 Reviews

Glassdoor has 24,532 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.