T-Mobile reviews

3.6

62% would recommend to a friend

(23,170 total reviews)
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Srini Gopalan

50% approve of CEO

51% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,170 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

23K reviews
4.0
Aug 11, 2011
Recommend
CEO approval
Business Outlook

Pros

Great employee phone plan. Cheap Healthcare(United Healthcare) Comission structure is decent. If you make/exceed sales goals you can take home a decent paycheck Discounts from other retailers & resturants through T-Mobile coporate perks site,

Cons

Standing on your feet all day. Dealing with FlexPay and Prepaid departments...all outsourced! AT&T acquisition looming and with that a decrease in morale in both employees and customers. Very metric oriented company. Activation, Upgrade, Mobile Broadband, 180 day deacts, TLC's are all tracked so if you're not making or not close to making your numbers, be prepared to be "coached" a.k.a. receive a PIP(Performance Improvement Plan)

4.0
Aug 11, 2011
Recommend
CEO approval
Business Outlook

Pros

Decent compensation package and GREAT benefits. Good "open door" policy with management.

Cons

Depending on the location of your store, if the coverage wasn't the best, there tended to be a smaller customer base.

2.0
Aug 8, 2011
Recommend
CEO approval
Business Outlook

Pros

Great benefit package for employees

Cons

Compenstation is always changing every month Employee review standard has been changing every month and makes it hard to know where we stand. Set high expectations, but not enough time to get things done

Viewing 23020 - 23022 of 23,170 Reviews

Glassdoor has 24,549 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.