T-Mobile reviews

3.6

62% would recommend to a friend

(23,170 total reviews)
avatar

Srini Gopalan

50% approve of CEO

51% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,170 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

23K reviews
3.0
May 31, 2011

Going, Going.... Gone

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I worked for the company for many years, and I have always been treated with respect. The company has always been honest and up front about changes being made. They would work with employees having difficulty with company changes and had an excellent training program. *Great Benefits *Great Recognition programs *Great People

Cons

The last two years working for the company were very stressful. Corporate leaders were not forthcoming or truthful about company changes and many employee questions were not answered (redirecting or avoiding). Management would not listen to employees and they would micro manage to the point employees would no longer answer managements questions (management already had the answers, so why bother). Management spent money frivolously, rather than spending the money on improving the facility adequately. Many employee programs were cut the last two years, yet several managers continued to self-indulge.

3.0
May 27, 2011
Recommend
CEO approval
Business Outlook

Pros

Wireless experience is always helpful for the industry. It is a J.D. Powers and Associates leader in customer experience.

Cons

Hiring in Enterprise IT became non-diverse as major contractor only hired from specific ethnic group 90% of the time. They were good people but overall results appeared partial.

3.0
May 19, 2011

It's an OK place to work in retail sales.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great benefits. decent discounts on phones a lot of contests and prizes to be won. good place to perform and get noticed by managers

Cons

commission structure needs to change coverage needs a lot of improvements needs more national business customers. needs better management structure and training call centers needs more improvements and less out sourcing.

Viewing 23032 - 23034 of 23,170 Reviews

Glassdoor has 24,549 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.