T-Mobile reviews

3.6

62% would recommend to a friend

(23,148 total reviews)
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Srini Gopalan

51% approve of CEO

51% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,148 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

23K reviews
4.0
Jan 23, 2009
Recommend
CEO approval
Business Outlook

Pros

It's a good place to be. The company does understand that what we do is not easy, and compensation and incentives are great too, not too mention benefits.

Cons

They say they understand how frustrating your job can be, but at the same time they are constantly changing quotas, requirements that are sometimes unobtainable, and although you hate to say it sometimes it does get to a point your just ready to throw in the towel.

2.0
Jan 18, 2009
Recommend
CEO approval
Business Outlook

Pros

Not bad pay, good benfits

Cons

Horrible, Inexpirenced upper managment. No Rises effective 2009. T-Mobile in NY has fallen apart in the last year. T-mobile has grown dramitaclly and has hired on a ton of inexpirenced market managers who have no idea what they are doing. This company use to be about right fitting the customer, now its about making sure the customers walks out with things they dont need just to hit quota. Due to this we lost our JD Power award in 2008.

2.0
Jan 15, 2009
Recommend
CEO approval
Business Outlook

Pros

Good physical work environment, convenient location, well-known company locally.

Cons

Not seen as a leader in its industry, and does not see itself as anything near a leader. No concept of employee development/training as preparation for future leadership grooming. Petty approach to spending on training and travel, while at the same time large waste of funds be executive level management. Some very old-style managers who have repackaged themselves into innovators. Way too much time spent on conference calls and political point-scoring on those conf calls.

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Glassdoor has 24,525 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.